Overview:
Part-time (21.6 hours per week), Continuing position
Salary HEW 5 + 17% Superannuation and Flexible Working Arrangements
Based at the Melbourne CBD campus, and hybrid ways of working
About You As the Engagement and Experience Officer, you will be responsible for supporting and promoting a range of innovative student experience programs delivered overseas, on campus, on country and online. These programs are designed to inspire our commitment to equip all student with the cultural intelligence required to tackle the global challenges of the 21st century. This will be achieved through providing efficient and effective day-to-day administrative, systems, communications and student engagement support to coordinators and managers.
To be successful in this position, you will have as a minimum:
Experience in a customer service environment role handling administrative tasks, preferably in an education environment.
Demonstrated experience supporting promotional activities and events for students.
Demonstrated excellent interpersonal and communication skills including public speaking, the ability to communicate clearly, effectively and sensitively in cross cultural contexts, ability to negotiate and resolve problems.
Demonstrated organisational and time management skills including ability to work under pressure, manage competing priorities to complete tasks in a timely manner with attention to detail and accuracy.
Technical knowledge to be able to use relevant software and systems, and a basic understanding in analysing data
Proficiency with Microsoft Office suite such as Word and Excel
Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Portfolio
The Education Portfolio is headed by the Deputy Vice-Chancellor Education and Vice President who leads the planning and implementation of the University's strategies related to RMIT's academic programs and the RMIT student experience.
The Portfolio is responsible for services to support the quality of RMIT programs, including the professional development of academic staff, continuous improvement of the student experience, learning and teaching outcomes and the management of learning and research information sources.
The Education Portfolio plays a key role in empowering students to access education, participate actively in the life of the University and achieve successful and fulfilling lives beyond graduation. The provision of a stimulating and satisfying experience for students is a priority for the University.
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘ ' link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Wendy Young via email [email protected]
Position Description: Engagement and Experience Officer
#LI-Hybrid
Applications Close:15 Dec 2023 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Isla n der community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT. To discuss adjustment requirements, please contact Kassie (Senior Talent Acquisition Advisor), via [email protected] or visit our Careers page for more contact information - https: // www. rmit.edu.au/careers.
We are a Circle Back Initiative Employer – we commit to respond to every applicant.
Job details
Title
Engagement and Experiences Officer
Employer
Royal Melbourne Institute of Technology
Location
Australia
Published
November 20, 2023
Application deadline
December 15, 2023
Job type
Administration/Managerment
Field
Education,Social Science
About the employer
The Royal Melbourne Institute of Technology usually known as RMIT University is a research university established in Melbourne, Australia. The university has got a huge campus and has international recognition for providing brilliant vocational and professional education, applied research and other things. Francis Ormond laid the foundation for the university in 1887. It initially began as a night school where courses related to technology, art, and science were offered to students. The university was granted the title of the public university in 1992.
RMIT University enrols almost 87,000 students every year, including 34,347 international onshore and offshore students. University also earns $54.1 million through their research income.
The university holds 11th rank in the whole world in the field of art and design subjects. The main campus of RMIT University is in the centre of Melbourne city and has got huge heritage value as the campus is located in the oldest section of the city. Other two campuses of the university in Australia are Bundoora Campus and Brunswick Campus. It also has two regional sites and two campuses in Vietnam and a centre in Spain. Since then the campus has developed to 87 buildings.
The unique feature of RMIT University is that there are no boundary walls and the whole of the university is spread along with the six city blocks covering a huge area of about 720,000 sqm.
The strength of the alumni community of RMIT University is more than 437,000 graduates who are currently working across 130 countries. Some of the well-known alumni of the university are Jim Stynes, famous charity worker; James Wan, movie director and writer; Lydia Lassila, Australian winter Olympic gold medalist; Charles Billich, famous Australian artist and Australian animator Felix Colgrave.