University of Exeter

University of Exeter

Education Support Administrator

Job details

Job reference


Date posted


Application closing date



Exeter (Hybrid)


Starting from £26,444 on Grade D, based on qualifications and experience.


Generous holiday allowances, flexible working, pension scheme.

Contractual hours




Job category/type

Admin, Professional, Managerial


R68237 JD.pdf
Education Support Administrator

Job description

Education and Academic Services


Are you passionate about providing exceptional support to students and contributing to their academic journey? The University of Exeter is seeking dedicated Education Support Administrators to join our dynamic Education Support team.

We are looking for fantastic people from a wide variety of backgrounds to join us at a time of change and opportunity at the University. We would love you to join us on this journey!

  • Do you enjoy direct contact with people?
  • Do you enjoy supporting people with their queries and helping to deliver a brilliant customer experience?
  • Do you enjoy providing administrative support?
  • Are you fantastic at organising, communicating and making things run smoothly?
  • Do you want to work for an excellent employer with some fantastic career and training opportunities?
  • If so, our Education Support Administrator role in Education and Academic Services could be for you.

    Position Details:

    Roles: Education Support Administrator

    Salary: Starting from £26,444 on Grade D, based on qualifications and experience

    Hours: Full time

    Contract: Permanent

    About the Role:

    As a key member of the Education Support team on the St Luke's campus, you'll be contributing to the vibrant learning environment at the University of Exeter. This role offers a unique opportunity to grow as an administration and customer services professional.


    Provide advice, guidance, and administrative support to students and staff.

    Support the delivery of taught programmes across a diverse range of activities from enrolment to graduation, including student record maintenance, supporting assessment delivery and administration and awarding and progression.

    Collaborate within a cross-Faculty team to support undergraduate and postgraduate programmes.

    About You:

    We are looking for dynamic and committed individuals with:

    Strong desire to build a career in administration and customer services.

    An excellent attention to detail and strong organisational skills.

    Experience working independently and as part of a team.

    Excellent customer service skills.

    Adaptability in a culture of change and growth.

    How to Apply:

    To be part of our team, click the button below and apply online.

    These roles form a vital part of our support services, including delivering a face-to-face service for students and staff, as such, role holders will be expected to work from campus for a minimum of two days per week, as well as for up to four days per week whilst training is completed.

    Please also note that as busy roles with peaks in workload at specific points in the academic cycle, there may be periods in June, September, and October when leave may be restricted.

    We can offer you the opportunity to develop your career in administration and customer services.

    Please ensure you read the Job Description and Person Specification for full details of this role.


    Competitive starting salary.

    Generous holiday allowances.

    Flexible working options.

    Pension scheme.

    Onsite gym and cycle-to-work scheme.

    39 days leave per year.

    Discounts at leading retailers.

    The University of Exeter is an equal opportunity employer, recognised as a Disability Confident employer and an Athena Swan accredited institution. We welcome applications from underrepresented groups.


    For further information, contact Sophie Whitworth, [email protected]

    Job details


    Education Support Administrator


    University of Exeter


    United Kingdom


    February 06, 2024

    Application deadline

    February 12, 2024

    Job type



    Business and Economics,Education

    About the employer

    The University of Exeter is a public university that focuses on research. It was established in the year 1955. In 1851, it was first formed as Schools of Science and Art. In 1900, its name was then changed to the Royal Albert Memorial College which later converted into a university college of the southwest in the year 1922. And finally, it received its authorization in 1955 as the University of Exeter.

    The university is a part of the Russell Group which contains the top research-intensive universities of United Kingdom and has a total of 3 campuses. Out of all 3, Streatham is the largest campus by area as it contains most of the university's executive buildings.

    Also, it is considered as one of the most beautiful buildings in the nation. Moreover, the Penryn campus is associated with Falmouth University as per a combined initiative.

    The University has more than 25,263 student population who are coming from over 130 different nations. The university organizes its educational and administrative departments into 6 scholastic colleges. There are many research centres and institutes inside the campus. There are more than 200 student societies including creative writing, theatre club, Socialist Students societies, Poker Society and Conservative Future society. The university maintains an athletic union which is responsible for organizing and administrating all the sports activities fairly and actively. The union governs more than 50 sports clubs which have around 5,000 students.

    The university has a great alumni base and actively connects with more than 125,000 alumni in 183 countries across the world. The graduates have been working in different fields. From globally known business leaders and lawyers to inspiring leaders and teachers to highly praised members of the press and artists, this university has proudly touched the lives of its alumni. Some of the much-known alumni of the university are J.K. Rowling (author- famous for Harry Potter series), Ameenah Gurib (Mauritius's 6th President) and Abdullah Gül (Turkey's 11th President).

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