University of Glassgow

University of Glassgow

Doctoral Training Hub Administrator

United Kingdom

Closing soon

Doctoral Training Hub Administrator

Job Purpose

The Doctoral Training Hub (DTH) manages multiple Centers for Doctoral Training (CDT) across the College of Science and Engineering. We offer a flexible hybrid working model.

The purpose of the role is to provide effective and efficient administrative support for the College of Science and Engineering Doctoral Training Hub (DTH) and CDT Directors, contributing to the enhancement of the student experience and ensuring the continued success of the College's ambitious doctoral training programmes.

Reports to: The Deputy Doctoral Training Hub Manager (Line Manager) and provides direct support to the CDT Coordinators for specific doctoral training center requirements.

Main Duties and Responsibilities

1. To provide dedicated administrative support to the DT Hub team, postgraduate research students, and academic directors.

2. To be the first point of contact for all student and staff queries relating to the DTH or specific CDTs, including the management of specific CDT email boxes and to provide effective advice, guidance, and resolutions to enquiries.

3. To be the key contact for HEI partners to support the service of the CDTs.

4. To use judgement, in a proactive way, to deliver a quality service to specific CDT students: answering queries, providing information and guidance, resolving issues and allaying concerns as they arise.

5. To plan, coordinate and manage administrative activities that support the delivery of specific CDTs, including maintaining the calendar of events.

6. To work as part of a cross-institutional team to support the ambitious delivery, management, and administration of the researcher development training programme for students including and supporting the registration and enrolment process and ensuring that all students are registered at all center- specific HEI partners.

7. To ensure an excellent service delivery to all students, staff and partners by drawing on expert knowledge and experience to problem solve and take accountability for issues that arise.

8. To actively contribute ideas and initiatives that ensure an excellent student experience for the postgraduate research student community across the College.

9. Working with the DT Hub Coordinators, DT Hub Senior Administrator and Graduate School and DT Hub Events Coordinator support events and conferences and manage travel arrangements for students and external visitors.

10. Support the DT Hub Coordinators and DT Hub Senior Administrator in operational financial processes, including raising purchase orders, processing student expense claim forms and providing status reports as required.

11. Support the administration of an effective recruitment programme, including operational aspects of application data processing, assisting in monitoring progress, maintaining the recruitment tracker database.

12. To manage all records and files associated with the DT Hub and to ensure consistency of approach across all centres in the DT Hub, liaising with the Graduate School to ensure that changes to student records are made.

13. Provide committee administration support as required. This will include the production and distribution of agenda, papers, and minutes.

14. To update webpages, handbooks, and social media to support the centre specific marketing and communication strategy.

15. Undertake any other duties as assigned by the Deputy DT Hub Manager and the CDT Coordinators.

Knowledge, Qualifications, Skills and Experience

Knowledge/Qualifications

Essential

A1 Ability to demonstrate the competencies required to undertake the duties associated with this level of post having acquired the necessary knowledge and skills through personal development and progression in a similar role(s). Or: Scottish Credit and Qualification Framework level 7 (Advanced Higher / Scottish Vocational Qualification level 3, Higher National Certificate) or equivalent, and experience of personal development in a similar role.

Desirable:

B1 Knowledge of CDTs in Higher Education.

Skills

Essential

C1 Proven skills in planning, organising and prioritising effectively.

C2 Excellent interpersonal skills, able to handle sensitive situations with tact and diplomacy.

C3 Excellent communication skills both oral and written.

C4 Excellent IT skills including a detailed operational knowledge of spreadsheets and databases.

C5 Self-motivated with proven ability to work effectively with little supervision.

C6 Ability to work as part of a team.

C7 Proven ability to deliver projects on time to pre-determined deadlines.

Experience

Essential:

E1 Experience of dealing effectively with a wide range of customers and staff at all levels in an organisation, using initiative and judgement to proactively resolve issues.

Desirable

F1 Experience of PGR or Finance administration, supporting both staff and students.

F2 Previous experience of other software packages supporting enquiry management, student records and financial transactions such as My Campus, t4, Agresso.

Terms and Conditions

Salary will be Grade 5, £25,138 - £29,605 per annum.

This post is full time (35 hours per week), and has funding for up to 3 years in the first instance.

As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

As a valued member of our team, you can expect:

1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www. gla.ac.uk/myglasgow/payandpensions/pensions/, benefits and discount packages.

3 A flexible approach to working.

4 A commitment to support your health and wellbeing, including a free 6-month UofG Sport membership for all new staff joining the University https: // www. gla.ac.uk/myglasgow/staff/healthwellbeing/.

We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/.

We endorse the principles of Athena Swan https: // www. gla.ac.uk/myglasgow/humanresources/equalitydiversity/athenaswan/ and hold bronze, silver and gold awards across the University.

We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. gla.ac.uk/explore/jobs/ for more information.

Vacancy Ref : 143408 Close Date : 25-Apr-2024 23:45

Job details

Title

Doctoral Training Hub Administrator

Employer

University of Glassgow

Location

United Kingdom

Published

March 29, 2024

Application deadline

April 25, 2024

Job type

Administration/Managerment

Field

Computer Science,Business and Economics,Engineering

About the employer

The University of Glasgow was established in the year 1451 by papal bull. It is among the 4th ancient universities in Scotland and the fourth-oldest university in the USA. It was a part of the Scottish Enlightenment along with Edinburg, St. Andrews, and Aberdeen during the 18th century. Among the ancient universities in the UK, the University of Glasgow is one of the eight institutions that award undergraduate and graduate degrees in popular disciplines. The university comprises four colleges that include the College of Science & Engineering, College of Arts, College of Medical, Veterinary & Life Sciences, and College of Social Sciences.

The university is spread over different campuses. The main campus is the Gilmorehill campus situated in Hillhead. The campus in the Garscube Estate in Bearsden houses the Veterinary School and sports facilities of the university and Dental school, the medical section is taken care of at Gartnavel Royal Hospital located on Great Western Road. Moreover, the Crichton campus and the teaching center at the Queen Elizabeth University Hospital in Dumfries are jointly operated by the Open University, the University of the West of Scotland, and the University of Glasgow.

The University of Glasgow has 30,000 undergraduate and postgraduate students from over 140 countries worldwide. It is a major employer in the city of Glasgow with more than 8,000 staff, including more than 3,400 research and teaching staff. The university is a member of the prestigious Russell Group of leading UK research universities

The university has introduced the World-Changing Alumni award for celebrating the excellent performance of the notable alumni. The winners include Susanne Mitschke in 2017 and Matt Fountain in 2016. Some of the other notable alumni who are now being recognized by the world include the three Prime Ministers namely Bonar Law, Sir Henry Campbell-Bannerman, and William Lamb.

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