Thompson Rivers University

Thompson Rivers University

Disability, Accommodation & Accessibility Advisor



Application Restrictions

Open to both Internal and external

Job Type


Posting In effect from


Closing Application Date


Applications will be reviewed commencing the closing application date and may continue until the position is filled.

Full/Part Time

Full Time

Admin Type


Anticipated Start Date


Position End Date (If Applicable)


The Disability, Accommodation & Accessibility Advisor provides comprehensive strategic and operational advice, guidance, and support to Managers, Deans, Directors and VPs and their respective departments and faculties across campus in the areas of disability management, accommodation policies and procedures, and accessibility initiatives. The Advisor also collaborates to develop and implement best practice HR programs, policies and systems that support the University's leaders by providing a high-level of service, knowledge and expertise.

This position will provide employee relations counsel and advice to Administrators in the disability, accommodation and accessibility fields. It will negotiate, oversee and ensure adherence to external contracts and labor agreements, while improving and maintaining Thompson Rivers University's overall service standards. Working with external consultants and carriers, this position is responsible for organizational statistics, trending & reporting of disability, accommodation and accessibility programs.

The intended impacts are to further enhance:

  • Delivery of timely and cost-effective disability and leave programs for all TRU employees.
  • Streamlined processes and consistent application of policies and collective agreements.
  • Improved employee engagement through enhanced service, education and support
  • Positive relationships between People & Culture, unions and insurance carriers and consultants.
  • Reduction in employee lost time due to accident or illness through pro- active return to work programs and processes.

  • Provide strategic direction and leadership to the organization on TRU's various disability, accommodation and accessibility programs.
  • Develop and implement strategies and processes that will assist in managing disability, accommodation and accessibility provisions throughout the organization and within all departments.
  • Conduct comprehensive reviews, surveys and audits of relevant programs from stakeholders to identify barriers or opportunities for growth and improvement in offerings and service levels. Responsible for analysing trends and statistics and for providing reports to senior managers and the People & Culture department.
  • Ensure disability, accommodation and accessibility programs are in alignment with Collective Agreements, employment contracts, Privacy Act(s), Human Rights Act(s), and Duty to Accommodate legislation.
  • Maintain awareness of existing legislation, regulations and standards related to accessibility and accommodations for persons with disabilities. Will also need to remain up to date on emerging issues related to accessibility and accommodation changes and advance in technologies and resources.
  • Has an oversight responsibility for work performed by other staff in specific accountability areas. Leads committees, advisory boards or working groups as appropriate.
  • Manages short and long-term disability programs including claims and attendance management, tracking and reporting in conjunction with modified and graduated return-to-work processes as well as accommodation needs of faculty and staff across campus were appropriate.
  • Liase with treatment providers, physicians and carriers where necessary to clarify and employees' ability to engage in work duties on a modified, gradual, accommodated or complete return to work strategy. This will include close working relations with partners in Occupational Safety and Emergency Management as it relates to WorkSafe time loss incidents on campus.
  • In liaison with the Accessibility Committee members and leadership, will represent People & Culture's involvement in accessibility programming on campus and will serve as an advisor for other departmental leaders to promote accessibility and its involvement in the planning and implementation of new and existing services on campus.
  • Identify, develop and deliver strategic program improvements to create efficiencies and build alignment while monitoring the communication and effectiveness of those programs to improve delivery.
  • Develop and deliver education materials and information sessions for managers, faculty and staff regarding disability, accommodation and accessibility management provisions and strategies.
  • Will work in consultation and coordination with TRU's Wellness Centre and the Campus Wellness Advisor in People & Culture, to assist the organization in identifying and implementing strategies that will reduce health risks and create a healthier working environment.
  • In partnership with the Office of Equity, Diversity and Inclusion and Anti-Racism the Disability, Accommodation & Accessibility Advisor will work with other People & Culture partners to respond to individual disclosures or concerns from faculty and staff by providing support and referrals based on individual needs. This position will serve as the key point of contact within People & Culture department on Equity, Diversity and Inclusion and Anti-Racism issues as necessary to ensure campus compliance with new and existing policies and procedures.
  • REPORTS TO Director, Total Rewards, Engagement & Well-Being



  • Bachelor's degree in a related discipline.
  • A Certificate in Disability Management, Return to Work, or Employee Benefits is preferred.
  • 3 years' experience working with disability management, accommodation, or accessibility programs in a complex, multi-union environment.
  • Proven ability in building collaborative working relationships with employees at all levels, including union representatives.
  • Strong interpersonal, problem solving, and decision-making abilities.
  • Ability to identify clients' needs and provide advice, guidance and planning related to a variety of initiatives that support strategic directions.
  • Proven ability to work as an integral member of a highly functioning human resources team to deliver high quality services to the University's communities.
  • Excellent verbal and written skills.
  • Strong computer knowledge (Microsoft Office Suite, CANVA, Banner/Argos, Deltek, 3rd party administrative software applications).
  • Working knowledge of WorkSafe BC, Human Rights and Occupational Health and Safety legislation & provisions.
  • Pay Band

    $73,908.00 - $84,467.00 ( Admin Pay Band BL )


    Kamloops, CA (Primary)

    # of Hires Needed


    Organizational Unit

    Thompson Rivers University -> People and Culture

    Diversity and Inclusion Commitment:

    Thompson Rivers University is strongly committed to hiring based on merit with a focus on fostering diversity of thought within our community. We welcome those who would contribute to the further diversification of our staff, our faculty and its scholarship including, but not limited to, women, Indigenous, Black and People of Colour, persons with disabilities and persons of any sexual orientation or gender identity. Please note that all qualified candidates are encouraged to apply, however applications from Canadians and permanent residents will be given priority.

    NOTE: To learn more about Thompson Rivers University or living in Kamloops or Williams Lake please visit our Careers website. External Candidates invited to interview will be required to bring a copy of their transcripts to the interview.

    Job details


    Disability, Accommodation & Accessibility Advisor


    Thompson Rivers University




    April 04, 2024

    Application deadline

    April 17, 2024

    Job type



    Business and Economics

    About the employer

    Thompson Rivers University (TRU) was established in 1970 as a public academic and Research University. Located in Kamloops, BC, Canada is the main campus of the university. Many global leaders and people in business have graduated from TRU. It has distance and online education programs with TRU Open Learning division.

    The inaugural convocation of TRU was held on March 31, 2005. The first official visit at the university was made by Prime Minister Paul Martin. On-campus, 15,500 students are studying a variety of programs.

    Programs are from these schools and faculties; Faculty of Arts, Faculty of Adventure, School of Business and Economics, School of Nursing, Faculty of Education and Social Work, Culinary Arts and Tourism, Faculty of Law, Faculty of Science, Faculty of Student Development, and School of Trades and Technology.

    The university is in the vicinity of the commercial districts and residential areas. And next door to Tournament Capital Center that is Kamloops' biggest recreational centre. Also, the University offers various outdoor adventures and cultural activities around its campus.

    With TRU's World division, they have many international partners. With 26,000 studying students on the campus or through distance and online learning, the university provide 140 on-campus programs and 60 open learning programs. It has 2000+ employees including academic faculty, staff and administration.

    TRU provides its students with academic research, extracurricular activities for community services. Most students from are from China, India and Saudi Arabia with other 70 countries.

    33,000+ Canadian Alumni and 15,000+ International Alumni have graduated from TRU's undergraduate, graduate and vocational training programs. The TRU Alum stay connected with AlumNights that happen in Vancouver and Victoria. The notable alumni of TRU are Canadian actor Lorne Cardinal, Canadian novelist and former professor at the University of British Columbia, Steven Galloway; and Kamar Burke, Canadian retired professional basketball player.

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