Position Information

Position Information

Present Position Number FP763W

Role Code Title Professional/Lecturer (Staff) Position Title Director, Admissions and Recruitment (Online Programs) Unit Mission Statement

The mission of the Raymond A. Mason School of Business at William & Mary is to serve the Commonwealth, the nation, and the global community both by offering high-quality educational programs at the undergraduate, graduate, and professional levels and by creating and communicating new knowledge.

Position Summary

Reporting to the Associate Dean and Executive Director of Online Programs, the Director of Admissions and Recruitment for Online Programs oversees strategic planning and operations for admissions and recruitment of online graduate degrees and certificates with the Mason School of Business. The Director ensures enrollment goals are met and that there is a personalized and seamless experience for applicants pursuing education in our growing portfolio of programs.

Responsibilities include but are not limited to:

Make data-driven decisions to identify new opportunities to recruit students and drive enrollment growth; while managing a team of two.

Proactively discover the needs of prospective students and advise/guide them on the program, curriculum, fees, admissions requirements, application procedures, and financial aid availability.

Evaluate and report on trends and developments to inform strategies and establish priorities.

Develop and implement policies and processes needed for admissions/enrollment success and oversee marketing and communication plans for the programs.

The Raymond A. Mason School of Business at William & Mary values Diversity and strongly supports Equity and Inclusion as part of our core values. Because of that belief, it is the duty of all employees of the Mason School to ensure they promote DE&I efforts through their work as part of their primary responsibilities. This includes but is not limited to, making efforts to share opportunities with all populations, being respectful in interactions with all people, and holding others to the standards set forth by the Mason School of Business. Diversity, Equity, & Inclusion is the responsibility of the whole community, and we strive to create a place of shared harmony and belonging for all.

Required Qualifications

A master's degree or an equivalent combination of education, training, and or experience.

Experience with Customer Relationship Management (CRM) systems such as Ellucian Banner CRM, Target X, Salesforce, or a similar system.

Extensive experience in admissions, recruitment, sales, or a similar industry.

Demonstrated proficiency using web conferencing tools, and Microsoft Excel.

Demonstrated success in meeting recruitment or sales goals.

Proven customer service and relationship management skills.

Experience using analytics and KPIs to set goals and drive performance.

Preferred Qualifications

Previous successful experience generating revenue through online initiatives and/or graduate business school admissions.

Advertised Pay Range $90,000 - $100,000 commensurate with equity and experience Department 3LZC00 OLP - Central Admin Location William & Mary Is the position remote work eligible? Hybrid (works remotely at least 1 day per week but not full-time) Remote Work Disclaimer

Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor's ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility.

Job Open Date 05/10/2023 Review Begin Date 05/24/2023 Job Close Date Open Until Filled Yes Employment Category Full Time Professional FLSA Exempt Position Term 12 Month - Continuing Special Application Instructions Conditions of Employment

Subject to hours that extend beyond the normal work hours to include weekend, holiday work, and project requirements.

This position requires travel up to 25%.

EEO Statement

William & Mary values diversity and invites applications from underrepresented groups who will enrich the research, teaching and service missions of the university. The university is an Equal Opportunity/Affirmative Action employer and encourages applications from women, minorities, protected veterans, and individuals with disabilities.

Background Check Statement

William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check.

Benefits Summary Statement

William & Mary offers our employees a full array of benefits including retirement, health insurance with options for expanded dental and vision along with group and optional life insurance with coverage for spouse and children, flexible spending accounts, and an EAP (Employee Assistance Program).

Our employees enjoy additional university benefits such as educational assistance, professional development, wellness benefits, and a robust holiday schedule. All employees have access to fitness facilities on campus. Staff members also have access to the university libraries, and much more. To learn more, go to: https: // www. wm.edu/offices/hr/currentemployees/benefits/index.php

Supplemental Question

Required fields are indicated with an asterisk ().

Do you posses a A master's degree or an equivalent combination of education, training, and or experience?

Yes

No

Do you have experience with Customer Relationship Management (CRM) systems such as Ellucian Banner CRM, Target X, Salesforce, or a similar system?

Yes

No

Do you have experience in admissions, recruitment, sales, or a similar industry?

Yes

No

Applicant Documents

Required Documents

Resume/Curriculum Vitae

Cover Letter

Optional Documents

Other Doc

Other 2