University of Hertfordshire

University of Hertfordshire

Digital Skills and Transformation Officer

United Kingdom

Closing in 14 days

Post Title : Digital Skills and Transformation Officer

SBU/Department: Academic Registry

FTE: 1fte (working 37 hours per week)

Duration of Contract: Permanent

Salary: UH6 £31,396 pa to £33,966 pa with potential to progress to £37,099 pa on achieving designated skills and experience

Annual Leave: 25 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: College Lane Campus, Hatfield, but expected to move round the campus as required.

We have an exciting opportunity for a Digital Skills and Transformation Officer to join Academic Registry to support the training and upskilling of staff in Digital Skills and the automation and streamlining of our internal processes.

Main duties and responsibilities

Based on College Lane, but expected to move round the campus as required, the successful candidate will play a crucial role within Academic Registry by supporting with the training and upskilling of staff to improve their digital literacy. They will work with the Business Support Projects Officer on the review, development and innovation of Academic Registry business processes and look for ways to improve these through automation and use of digital tools.

Skills and experience required

You will have proven experience in facilitating technology-based training sessions to small or large groups and to individuals and proven experience in providing excellent frontline digital skills support.

You will hold knowledge of digital capabilities/literacy in employment and the proven ability to explain technical concepts in layman's terms, allowing others to relate and develop their own understanding; as well as the proven ability to build confidence in others and support them to apply newfound skills to their professional contexts.

Finally you will be competent in the use of various apps within Outlook and Teams to support various business processes and have experience of creating and maintaining Microsoft forms incorporating the use of Power Automate and Flows.

Qualifications required

You will be educated with a minimum of a degree or equivalent level qualification in a relevant subject (Education, Educational Technology, Digital Technology, Multimedia, Information Technology) or substantial proven experience.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work, or demonstrate access to UK Right to Work, before an offer is made.

Contact Details/Informal Enquiries: Natalie Bruton, [email protected]

“Find out what it's like to work in Academic Registry HERE

Closing Date : 07 March 2024

Interview Date: TBC

Reference Number: 057795

Date advert placed: 08 February 2024

Our vision is to transform lives: UH is committed to Equality, Diversity and Inclusion and building a diverse community. We welcome applications from suitably qualified and eligible candidates regardless of their protected characteristics, and recognise there are different ways applicants may achieve the criteria in this document. We offer a range of employee benefits including generous annual leave, flexible location opportunities within the UK, discounted Sports Village memberships and free Active Staff sessions, personal and professional development and family-friendly policies. #GoHerts

Job details


Digital Skills and Transformation Officer


University of Hertfordshire


United Kingdom


February 09, 2024

Application deadline

March 07, 2024

Job type



Computer Science,Education

About the employer

Formerly recognized as Hatfield Technical College, University of Hertfordshire is a public university which was established in the year 1952. This university primarily developed its roots in aeronautical engineering. In the year 1961, it was given the status of a regional college by the Ministry of Education. The British Government granted this college the university status in the year 1992. The university has multiple research centres in various fields including health and human sciences, arts and humanities and science and technology.

The University of Hertfordshire has two campuses, namely De Havilland and College Lane, which are spread across sprawling premises. The campuses offer on-campus accommodation to the students and are equipped with many first-class facilities such as a gym, central hub and social spaces. They also have sports facilities, including a pool and a climbing wall. De Haville Campus opened in the year 2005 and is provided with a computer centre, library and resource centre. Both the campuses are accessible by bus and trains. The university offers bus services to the students called Uno. Uno provides safe rides to the students and staff members at a discounted rate. The university has many educational spots, including a creative art gallery, biology lab, aerospace lab, simulation wards, observatory and a law building.

This university offers placement opportunities in many areas such as business, creative arts, physics, maths and law. According to the Complete University Guide 2015, it has the lowest rate of 'student relevant' crimes. The Trident Media Radio is the campus radio operated by the students. This university has a plethora of partners. Some of them are McGill University Canada, University of Okhalama and James Cook University. The university has developed many notable alumni that are doing successfully in their fields. Tony Banham is the Founder of Hong Kong War Diary Project. Helen Lederer is a famous actress and comedian. Minister of International Trade and Industry of Malaysia, Darell Leikin graduated from the University of Hertfordshire. Chris Gubbey is Auto Executive for General Motors. Upen Patel is an acclaimed film actor and a model. BBC presenter, Kate Bellingham is a renowned alumnus of this university. In addition, it has also produced many eminent sports personalities such as Ajaz Akhtar, who is a British cricketer and Noah Cato, who is a rugby union player.

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