Application closing date
The starting salary will be from £20,688 up to £21,633 on Grade B pro rata per annum, depending on qualifications and experience.
Generous holiday allowances, flexible working, pension scheme.
Retail, Catering, Foodservice, Bars
Customer Service Assistant
Finance, Infrastructure and Commercial Services
This new full-time (term-time) post is available from on a permanent basis, for 32 weeks per year.
Working 36.5 hours per week for any 5 days out of 7 this role will require you to work during the day and some evenings and weekends on a rota basis over 32 weeks' University term time.
Summary of the role
This post will be operational across numerous locations within Commercial Services on Streatham and St Luke's campuses, for a highly motivated and enthusiastic new recruit!
This role will primarily support our culinary operations, working in our kitchens supporting chefs with general duties such as food preparation, washing dishes and stock rotation, whilst assisting in other areas of commercial operations when required.
Our team is driven on providing an exceptional customer service experience. Staff and students use our facilities year round, along with external customers out of term time. Across the campuses we provide the following services; retail shops, retail catering, residential catering, licenced premises, hospitality, conferencing and events.
We are looking for customer focused, team players who can also work alone. A particular focus will be on providing exceptional customer service at all times with a passion for providing high quality food and drink.
You will demonstrate high standards and be well organised. Having experience in roles within catering, front of house, retail and kitchens, with knowledge of food hygiene and health and safety would be advantageous.
You will have a flexible approach to working hours and practices, as well as having excellent communication skills. The role will include maintaining high standards of cleanliness within a busy environment, in line with Food Safety and Health & Safety requirements.
Please ensure you read the Job Description and Person Specification for full details of this role.
The University of Exeter
We are a member of the prestigious Russell Group of research-intensive universities and in the top 150 universities in the world (Times Higher Education World University Rankings 2023 and the 2022 Academic Ranking of World Universities released by Shanghai Rankings).
Our Equality, Diversity and Inclusion Commitment
Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. Reasonable adjustments are available for interviews and workplaces.
With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer.
We offer some fantastic benefits including:
For further information, please contact Nichola Stanbury, email [email protected]
Customer Service Assistant
University of Exeter
September 14, 2023
September 27, 2023
Agricultural Science,Business and Economics,Physics
About the employer
The University of Exeter is a public university that focuses on research. It was established in the year 1955. In 1851, it was first formed as Schools of Science and Art. In 1900, its name was then changed to the Royal Albert Memorial College which later converted into a university college of the southwest in the year 1922. And finally, it received its authorization in 1955 as the University of Exeter.
The university is a part of the Russell Group which contains the top research-intensive universities of United Kingdom and has a total of 3 campuses. Out of all 3, Streatham is the largest campus by area as it contains most of the university's executive buildings.
Also, it is considered as one of the most beautiful buildings in the nation. Moreover, the Penryn campus is associated with Falmouth University as per a combined initiative.
The University has more than 25,263 student population who are coming from over 130 different nations. The university organizes its educational and administrative departments into 6 scholastic colleges. There are many research centres and institutes inside the campus. There are more than 200 student societies including creative writing, theatre club, Socialist Students societies, Poker Society and Conservative Future society. The university maintains an athletic union which is responsible for organizing and administrating all the sports activities fairly and actively. The union governs more than 50 sports clubs which have around 5,000 students.
The university has a great alumni base and actively connects with more than 125,000 alumni in 183 countries across the world. The graduates have been working in different fields. From globally known business leaders and lawyers to inspiring leaders and teachers to highly praised members of the press and artists, this university has proudly touched the lives of its alumni. Some of the much-known alumni of the university are J.K. Rowling (author- famous for Harry Potter series), Ameenah Gurib (Mauritius's 6th President) and Abdullah Gül (Turkey's 11th President).