Join a leading fintech company that's democratizing finance for all.
Robinhood was founded on a simple idea: that our financial markets should be accessible to all. With customers at the heart of our decisions, Robinhood is lowering barriers and providing greater access to financial information. Together, we are building products and services that help create a financial system everyone can participate in.
As we continue to build...
We're seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you're invigorated by our mission, values, and drive to change the world — we'd love to have you apply.
About the team + roleRobinhood is looking for an Customer Experience Associate to help support our Operations team based in the United Kingdom (UK) and who has experience in financial services, customer operations and support and is excited to work at the intersection of regulation, technology, and finance. We are looking for a highly adaptable and collaborative person who can handle ambiguity and rapidly shifting priorities with flexibility and patience.
We're thrilled to be expanding this year as Robinhood is hiring world-class talent in the UK. Our team of Hoodies in our London office will enable Robinhood to continue creating great financial products on our journey towards democratising finance for all.
As we transform the future of finance, we invite you to help us define our place in a global conversation.
What you'll doBase pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. You can view comp zones for our US office locations in the table below. For other locations not listed, compensation can be discussed with your recruiter during the interview process.
Office locations (by comp zone) US Zone 1: Menlo Park, CA; New York, NY; Seattle, WA; Washington, D.C. US Zone 2: Denver, CO; Westlake (Dallas), TX; Chicago, IL US Zone 3: Lake Mary, FL
Click here to learn more about Robinhood's Benefits.
Robinhood promotes diversity and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone. Additionally, Robinhood provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review Robinhood's Privacy Policy please visit Robinhood - US Applicant Privacy Policy. If you are an applicant located in the UK or EEA, please visit the Robinhood - UK/EEA Applicant Privacy Policy.
Job details
Title
Customer Experience Associate
Employer
Robinhood
Location
United States
Published
November 11, 2023
Application deadline
December 11, 2023
Job type
Senior
Field
Engineering
About the employer
Our story began at Stanford, where co-founders Baiju and Vlad were roommates and classmates. After graduating, they packed their bags for New York City and built two finance companies, selling their own trading software to hedge funds. There, they discovered that big Wall Street firms were paying next-to-nothing to trade stocks, while most Americans were charged commission for every single trade. They wanted to change that, so they headed back to California to build a financial product that would give everyone—not just the wealthy—access to financial markets.