Central Queensland University

Central Queensland University

Course Adviser


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Course Adviser

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Date: 15 May 2024

Job Location: Cairns, QLD, AU Townsville, QLD, AU Mackay, QLD, AU

Company: Central Queensland University

About this Opportunity
  • Continuing, Full Time
  • Student Central Directorate
  • CQUniversity Cairns, Mackay or Townsville
  • Higher Education Worker Level 6
  • Total Remuneration $103,193 to $111,140 pa (including salary of $87,200 to $93,915 plus 17% superannuation and leave loading)
  • Join an organisation with an unbreakable belief that quality education, training and research should be available to everyone – regardless of background, location or life circumstances.

    Working at CQUniversity

    The Student Central Directorate at CQUniversity, including Course Management, is essential in supporting our diverse student community throughout their academic journey, leading to positive graduate outcomes. As a Course Adviser, you will be responsible for ensuring that students receive comprehensive support services from enrolment to graduation.

    Course Management are skilled in university systems and course requirements, enabling them to respond to student enquiries and offer accurate academic planning. They remain accessible to students throughout their studies, committed to guiding them from start to finish, with the goal of ensuring a smooth progression toward graduation.

    In this role, you will use your excellent communication skills to meet the needs of our students, providing specialised advice to both Vocational and Higher Education current students. You will leverage your understanding of course accreditation, legislation, and University policies to plan course work, guide academic progression, and assess eligibility for course completion. Your role also involves providing continuous support by maintaining ongoing contact with students throughout their academic journey, handling general administrative tasks and collaborating with educator and College Staff.

    We are seeking a motivated individual with excellent customer service and communication skills to join our dynamic team. If you are enthusiastic about supporting students and contributing to their success, we invite you to apply.

    Be Rewarded
  • 6 weeks annual leave
  • Generous carers, maternity and paternity leave
  • 17% superannuation (with the choice of joining an award-winning superfund)
  • Flexible and inclusive work / life balance
  • Fantastic staff professional / career development opportunities
  • Access to an Employee Assistance Program
  • Position Requirements
  • Knowledge in the use of large corporate information systems, web browsers, email software, Microsoft suite office programs, customer relationship systems and quality standards and processes.
  • Comprehensive knowledge or the ability to rapidly acquire knowledge of CQUniversity's courses and policies/procedures and current legislative guidelines.
  • Outstanding oral, written and online communication skills with diverse student cohorts.
  • A relevant degree with at least four years' experience; or extensive experience and management expertise in an administrative field; or an equivalent combination of relevant experience and/or training.
  • Position Description

    For further information about this position, please refer to the Position Description.

    Apply today for a career that changes lives

    Applications Close: 11:59pm, Thursday, 30 May 2024

    Job Requisition ID: 4651

    Contact Details:

    Lisa Druery

    (07) 4923 2746

    [email protected]

    When submitting your application, please include: Your Current CV or Resume, and a 1-2 page Cover Letter highlighting your relevant skills, experience and suitability for the position. Please note, applicants for the position must have full time work rights.

    CQUniversity is an equal opportunity employer and welcomes diversity in the workplace. Aboriginal and Torres Strait Islander people, and CQUniversity's domestic and international student graduates with post-study work rights are encouraged to apply.

    Apply now »

    Job details


    Course Adviser


    Central Queensland University




    May 15, 2024

    Application deadline

    May 30, 2024

    Job type



    Education,Social Science

    About the employer

    Central Queensland University was founded in Rockhampton in 1967 and now has more than 30,000 students spread across 24 campuses and locations all over Australia. It is regarded within the sector as Australia’s most inclusive and engaged university. The university has more than 300 courses across six areas of discipline, from short course and certificate level courses through to PhD courses. It is a National ELT Accreditation Scheme (NEAS) accredited institution.

    It has been recognised among the top 800 universities worldwide by the Times Higher Education World Rankings. It has also ranked within the world’s top 650 universities by QS World University Rankings and as one of the world’s best universities under 50 years of age by the Times Higher Education and QS World University Rankings.

    The university develops strong and mutually beneficial partnerships with business and industry. This includes opportunities related to research, scholarships, training, etc. They have established strong links with renowned industry partners, from both the public and private sectors, through research collaboration, integrated learning opportunities, scholarships and funding. These partnerships result in real benefits for the industry, business, community and students. The university is also involved in a wide range of research projects.

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