COSS Office Assistant

The COSS Office Assistant is a member of the staff of NC State University and the North Carolina Cooperative Extension (NCCE). The Office Assistant's primary responsibility is to provide receptionist and generalized office support where assigned. The performance of assigned responsibilities is governed by the philosophy, objectives, policies, and procedures of the NCCE. Under limited supervision, the COSS Office Assistant performs office and administrative duties that support office workflow and the staff in their duties. Functions and duties are performed at a level of moderate complexity and some tasks have a confidential nature. Employee must exercise considerable tact and courtesy in dealing with the public. May report to a working administrative supervisor, agent, program professional, senior manager or director as assigned.

Primary Function of Organizational Unit North Carolina Cooperative Extension gives our residents easy access to the resources and expertise of NC State University and NC A&T State University. Through educational programs, publications, and events Cooperative Extension field faculty deliver unbiased, research-based information to North Carolina citizens.

Brunswick County is seated along the southern tip of the coast of North Carolina. Among many positive attributes, great weather, hospitable localities and southern charm allow Brunswick County to be known as one of the premiere gems of Southeastern, NC. This region is one of the fastest growing counties in the country, providing a great mix of both rural and urban communities.

For more information about Brunswick County, please visit https:// www. brunswickcountync.gov/ For information about NCCE and the Brunswick County Center see https: // brunswick.ces.ncsu.edu/

Other Work/Responsibilities

Essential Functions: 1. Receives telephone calls and visitors; gives out information regarding program activities; refers caller to appropriate program area or personnel. Responds to inquiries from the public by telephone, e-mail and in person regarding programs, related program services and upcoming events.

2. Reviews incoming mail; routes and delivers mail to appropriate staff. 3. Maintain a supply of publications available for the public. 4. Welcoming and registering participants and collecting fees for events. 5. Assists with monthly bulletins, holiday flyers and other distribution outlets. 6. Oversees printer, office supplies and other inventories.

7. General office assistance for staff as needed.

Additional Functions: Performs other related work as required or assigned.

Supervisory

Number of Permanent Employees this Position Supervises 0

Percent of Time Spent 0

Requirements and Preferences

Identify if the Position is Mandatory / Essential / Key Not Applicable

Work Schedule Monday - Friday, 8:30am-5:00pm Minimum Experience/Education

Graduation from high school and two years office assistance and secretarial experience; or equivalent combination of training and experience.

Department Required Skills

Ability to operate standard office equipment including printers, computers, projectors, and photo copiers.

Ability to communicate effectively with clientele and work in a dynamic and fast paced team environment.

Organizational skills and ability to multi-task.

Requires the ability to exert up to 50 pounds of force occasionally, and/or up to 25 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Requires the ability to maintain body equilibrium when bending, stooping, crouching, climbing, reaching and/or stretching arms, legs, or other body parts, and to physically maneuver upon varying terrain, surfaces, or physical structures.

Preferred Years Experience, Skills, Training, Education

Experience in customer service.

Skills in computer applications and software such as Microsoft Word, Adobe, Publisher, Excel Spreadsheet, Internet Explorer, Canvas, Eventbrite and PowerPoint.

General understanding of HTML is preferred.

Willingness to learn new relevant software programs as they become available.

Required License or Certification

Valid driver's license and reliable, personal transportation required.

Valid NC Driver's License required? Yes Commercial Driver's License Required? No Physical Required? No List any other medical/drug tests required

Recruitment

Recruitment Details

Anticipated Hiring Range $31,200 minimum commensurate with experience

Internal Transfer Only No

Recruitment Dates

Job Open Date 05/11/2023

Applicant Information

Quick Link https: // jobs.ncsu.edu/postings/183415

AA/EEO

NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected]. Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Supplemental Questions

Required fields are indicated with an asterisk ().

How did you learn about the position?

(Open Ended Question)

Elaborate on a time where you collaborated with a team and prioritized tasks based on their needs.

(Open Ended Question)

Please describe your customer service experience.

(Open Ended Question)

Application Materials Required

Required Documents

Resume

Contact Information for References