La Trobe University

La Trobe University

Coordinator, Academic Services


Closing in 13 days

Coordinator, Academic Services

Job No.: 566643

Work type: Continuing

  • Full time
  • Continuing Position – commencing early 2024
  • Campus independent - Can be based at La Trobe University's Melbourne (Bundoora) or Victorian regional campuses.
  • About the position

    The incumbent is responsible for working closely with peers and teams across the university to ensure a consistent approach to customer service delivery and consistent application of transactional activities and associated procedures.

    This position includes specific responsibility for Government reporting activities (TCSI), quality assurance, establishment, monitoring and maintenance of robust procedures and documentation, and collaborative knowledge sharing practices.

    Student Administration staff are required to employ and maintain a professional, positive and solution orientated approach across all work practices and daily interactions.

    Intercampus travel may be required infrequently.

    Skills and Experience

    To be considered for this position, you will have

  • Demonstrated ability to understand and apply relevant policies, procedures or systems.
  • Proven ability to innovate and take responsibility for outcomes.
  • Demonstrated competency in time-management, setting and adhering to priorities and monitoring workflow within own area of responsibility.
  • Demonstrated experience guiding the activities of others including training, coaching, motivation, and result-driven performance.
  • Please refer to the Position Description for other duties, skills and experience required for this position.

    Welcome Video - Victorian Regional campuses – See link below;

    https: // www.


  • 17% employer contributed superannuation
  • Flexible work arrangements
  • Discounts for staff and their family members to study a range of La Trobe courses
  • How to apply

    Closing date: By 11:55pm Friday the 1 st of December 2023

    Position Enquiries: Karen Henderson E: [email protected] or Sabari Bal E: [email protected]

    Recruitment Enquiries: Madeleine Parker E: [email protected]

    Position Description below:

    Coordinator, Academic Services PD.pdf

    Only candidates with Full Working Rights in Australia may apply for this position.

    Please submit an online application ONLY and include the following documents:

  • Cover letter; and
  • An up to date resume;
  • Please scroll down to apply.

    Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

    La Trobe University is committed to creating a diverse and inclusive workforce. We take an intersectional approach by actively supporting and encouraging people of all backgrounds and abilities to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. Flexibility in interview format will be offered to shortlisted candidates.

    All La Trobe University employees are bound by the Working with Children Act 2005. If you are successful, you will be required to hold a valid Victorian Employee Working with Children Check prior to commencement.

    Job details


    Coordinator, Academic Services


    La Trobe University




    November 17, 2023

    Application deadline

    December 20, 2023

    Job type



    Education,Social Science

    About the employer

    La Trobe University is a public research university based in Melbourne, Victoria, Australia. Its main campus is located in the Melbourne suburb of Bundoora. The university was established in 1964, becoming the third university in the state of Victoria and the twelfth university in Australia. La Trobe is one of the Australian verdant universities and also part of the Innovative Research Universities group.

    La Trobe's original and principal campus is located in the Melbourne metropolitan area, within the northern Melbourne suburb of Bundoora. It is the largest metropolitan campus in the country, occupying over 267 hectares (660 acres). It has two other major campuses located in the regional Victorian city of Bendigo and the twin border cities of Albury-Wodonga. There are two smaller regional campuses in Mildura and Shepparton and a city campus in Melbourne's CBD on Collins Street and in Sydney on Elizabeth Street.

    La Trobe offers undergraduate and postgraduate courses across its two colleges of Arts, Social Science and Commerce (ASSC) and Science, Health and Engineering (SHE).

    In 2015, it was ranked in the top 100 universities under 50 by the Times Higher Education World University Rankings.[9] In the 2021 QS World University Rankings, it was ranked in the top 300 universities for arts and humanities.

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