Charles Sturt University

Charles Sturt University

Completion Officer



Use your attention to detail to ensure students meet requirements to graduate Enjoy the celebrations as students complete their course requirements Join our close knit, fun and collaborative team The Role Fixed-Term, Full Time (Up Until December 2024) Level 5 - $77,142 to $84,218 (plus 17% superannuation) Wagga Wagga The Completion Officer will provide high quality course completion advice and support to our students, faculty, divisional and partner staff. These processes and activities include partner, faculty and divisional engagement, management of the course requirement completion, monitoring graduation eligibility, creation and distribution of graduation documentation, course completion support to domestic, international and partner students and graduation ceremony support. All of this will be delivered within a client focused culture that provides a seamless, efficient, and timely experience. This position may also require the ability to travel to our regional campuses to support graduation ceremonies from April to June 2024. To be successful you will have: Tertiary level qualification with subsequent relevant work experience and/or equivalent level of knowledge gained through any other combination of education, training and/or experience. Excellent interpersonal, written and oral communication skills with an ability to establish rapport and liaise effectively across a diverse range of client groups. A strong client focus with the ability to identify and analyse client needs in a high volume, outcomes based service environment. Demonstrated ability to provide advice consistent with University policy and other regulatory frameworks, and resolve client problems to enhance the student experience. Application Requirements Applicants are expected to apply online and provide a 1-2 page 'statement of suitability' demonstrating their skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description). If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us. About Us Charles Sturt University is a young and growing university committed to developing far-sighted people who help their communities grow and flourish. We make a significant contribution to the prosperity and vibrancy of our rural and regional communities, with a reach and impact across Australia and internationally. We work together with industry, communities and students to create new thinking, inspire each other and make a positive and progressive contribution to the world. The Division of Student Administration works collaboratively to support students' progress through their studies to successfully achieve their aspirations of a successful University life through to successful contribution to our communities through their work. The Division of Student Administration is responsible for a range of administrative processes and services across the student lifecycle and academic calendar. These services extend from the student's first enrolment all the way through to their graduation, at the completion of their course of study. Our Division prides itself on being a contemporary, comprehensive and client focused unit that's main mission is to ease the administrative burden for students and staff. The Division of Student Administration incorporates the following units: Enrolment, International Enrolments and Partners, Timetable and Completion, Examinations and Results and Systems. Charles Sturt University offers a great work-life balance, professional development opportunities and generous financial benefits. Charles Sturt University is an equal opportunity employer committed to diversity and inclusion. This is demonstrated through our Athena SWAN Bronze Institutional Award and our participation as a member in the Australian Workplace Equality Index. Applications are encouraged from Indigenous Australians; people with a disability; women (particularly for senior and non-traditional roles); people who identify as LGBTIQA+; and those from culturally and linguistically diverse backgrounds. This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position. Further Information Additional information is available in the position description and by contacting: Naomi Atkinson Completion Officer, Division of Student Experience [email protected] Ph: 02 6933 2141 Closing Date: 11pm, 20 February 2024

Job details


Completion Officer


Charles Sturt University




February 06, 2024

Application deadline

February 20, 2024

Job type



Business and Economics,Education

About the employer

Charles Sturt University is an Australian multi-campus public university located in New South Wales, Australian Capital Territory, Victoria and Queensland. Established in 1989, it was named in honour of Captain Charles Napier Sturt, a British explorer who made expeditions into regional New South Wales and South Australia.

Charles Sturt offers more than 320 courses including undergraduate, postgraduate, higher degrees by research and single subject study. It also has course delivery partnerships with several TAFE institutions across the country.

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