About the Role We have an exciting opportunity as a Cloud Administrator to come join us in the Infrastructure Services team at Swinburne. As the Cloud Administrator, you will play a key role in the virtualisation and automation of the Windows infrastructure as well as support complex cloud management platforms.

You will be a strong collaborator and possess proven communications skills to deal with people at all levels within the organisation, to resolve problems and meet deadlines.

You will possess the drive to continuously improve service delivery, working collaboratively with IT support teams to optimize efficiency of incident resolution and problem management. You will also be responsible for driving a high standard of customer service and working with stakeholders to ensure recognition of, and responsiveness to, the needs of internal and external clients.

This position reports to the Infrastructure Services Manager in the Information Technology department. The Infrastructure Services team focuses on maintaining a high level of availability for its portfolio of services that underpin numerous corporate, research, teaching and learning solutions across the university. With a combination of on premises, virtual and cloud-based services the Infrastructure Services team provides the on-going support and maintenance of the universities IT infrastructure.

About You To be suitable for this role you will need to have experience in the below key accountabilities:

Qualifications

About Swinburne University of Technology Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

• Every Swinburne learner gets a work experience

• Every Swinburne graduate gets a job

• Every Swinburne partner gets a tech solution

• Swinburne is the prototype of global best practice

The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

To Apply Please submit your CV and cover letter addressing your suitability for this position.

To review the Position Description and to apply, please scroll down to the bottom of the page.

If you are viewing this advert from an external site, please click ‘apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

Please Note: Appointment to this position is subject to passing a Working with Children Check.

If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected].

Applications Close: 11pm, Sunday 1st October 2023

Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

Equity and Diversity Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website. We welcome and encourage applicants from diverse backgrounds to apply.

We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant

#LI-SW

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