Client Account Executive, Client Services

Job Description

Responsible for the effective delivery of customer-focused loyalty marketing programs for a well-known Automotive manufacturer. This role operates in a very fast-paced and exciting environment and is part of a large team. You will serve as the day-to-day client contact for various programs, managing the project from soup to nuts including communication strategy, creative development, process and timeline management, program execution, and basic understanding of campaign performance. You will be expected to provide direction and manage internal creative, data, production teams and vendors to drive brand loyalty and customer retention. Program execution can span a variety of channels including direct mail, email, digital, website, and point of purchase. This role will learn from and work closely with the Senior Account Executive and report into management.


  • Assists in the development of project schedules in conjunction with the account team
  • Exercises judgment within defined procedures and practices to determine appropriate action
  • Builds productive internal/external working relationships
  • Traffics projects internally ensuring proper approvals are obtained
  • Assists with the development and execution of creative concepts. Reviews copy decks and mechanicals and obtains proper sign off from internal team and client.
  • Prepares data processing specifications and performs audits
  • Coordinates or Directs third party vendor services
  • Prepares well-organized, clear, and concise communications
  • Responsible for Change Requests to notify team of scope changes
  • Responsible for Alerting Management of any significant client changes or barriers that impact budget and/or timelines
  • Requirements:

  • Minimum of 1+ years' experience in marketing or agency environment
  • Associate's or Bachelor's degree preferred
  • Able to multi-task
  • Strong attention to detail
  • Able to work independently
  • Strong knowledge of marketing channels with direct mail and email experience preferred
  • Good problem solving, organizational, and time management skills
  • Able to adapt to rapidly changing expectations
  • Excellent communication skills – both verbal and written
  • Qualifications:

  • Coordinating with departments across organization to meet project milestones
  • Strong interpersonal skills
  • Ability to develop lasting professional relationships with clients
  • Ability to multi-task with a strong attention to detail
  • Leading partnerships within the company to build collaboration
  • Ability to work independently
  • Good problem-solving skills
  • Ability to adapt to rapidly changing expectations
  • Good organizational skills and time management
  • Ability to contribute to business development plans
  • Apply understanding of the marketing landscape
  • Maintain or extend existing accounts
  • Additional Information

    About Epsilon

    Epsilon is a global advertising and marketing technology company positioned at the center of Publicis Groupe. Epsilon accelerates clients' ability to harness the power of their first-party data to activate campaigns across channels and devices, with an unparalleled ability to prove outcomes. The company's industry-leading technology connects advertisers with consumers to drive performance while respecting and protecting consumer privacy. Epsilon's people-based identity graph allows brands, agencies and publishers to reach real people, not cookies or devices, across the open web. For more information, visit epsilon.com.

    When you're one of us, you get to run with the best. For decades, we've been helping marketers from the world's top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon's best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. Check out a few of these resources to learn more about what makes Epsilon so EPIC:

  • Our Culture : https: // www. epsilon.com/us/about-us/our-culture-epsilon
  • Life at Epsilon : https: // www. epsilon.com/us/about-us/epic-blog
  • DE &I: https: // www. epsilon.com/us/about-us/diversity-equity-inclusion
  • CSR : https: // www. epsilon.com/us/about-us/corporate-social- responsibility
  • Great People Deserve Great Benefits

    We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly. If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.

    Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process.



    Job details


    Client Account Executive, Client Services




    United States


    June 11, 2024

    Application deadline

    December 04, 2023

    Job type



    Marketing & Sale

    About the employer

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