Job Purpose

To work as part of a flexible Team within the Accommodation Services Dept. To provide a service to ensure that the facilities are maintained in a clean and hygienic condition. As a member of the team to personally deliver a responsive, customer focused cleaning and facilities service demonstrating teamwork, and a high quality of service.

Main Duties and Responsibilities

Meeting, dealing with and influencing other people as an essential part of the job.

  • Deliver friendly, customer focused proactive cleaning.
  • Assisting with general enquiries from students, maintenance personnel and vacation residents and other commercial guests in the course of your working day.
  • Cooperative working with colleagues from your own and other departments
  • Promote a positive image of the University at all maintaining a professional appearance, wearing workwear as issued
  • Responsibility for Equipment and Valuables:

  • Custody of keys whilst on duty and ensuring the safe return at the end of the shift
  • Care of equipment supplied by the University to carry out given tasks
  • The security and privacy of residents whilst you are working in and around their rooms
  • Operational duties

    Cleaning of a specific area of the Hall to the required standard using appropriate cleaning materials and equipment. Areas include Bedrooms, Meeting rooms, Conference Centre, Flats & Houses, Offices and Public areas. Specific cleaning duties will include:

  • Emptying waste and recycling receptacles in line with building specification
  • Suction cleaning
  • Dusting, damp wiping various surfaces
  • Cleaning various floor types carpets, tiles and lino
  • Removing dirty laundry and taking it to the in House Laundry, cleaning this laundry and making beds on a rota basis
  • Cleaning toilets, showers, baths and basins
  • Cleaning small kitchen areas, sinks ,microwave and fridges
  • Support internal emergency cleaning, ensuring that body fluid and any other emergency spillages and graffiti are dealt with qin accordance with agreed procedures.
  • Use all equipment and materials is an economical way, minimising waste where possible
  • Report fault/maintenance problems to the Hall Management
  • To operate safe working practices at all times in relation to COSHH

  • Colour coding
  • Safe use of cleaning chemicals
  • Safe use of electrical equipment
  • Personal protective equipment
  • Daily cleaning could include staircases, toilets, showers, bedrooms and any communal areas within the Hall and the KCC
  • Communicate with manager regarding specific periodic tasks and carry out as required.
  • Rectify any complaints regarding standard of cleaning
  • Help in any other areas in absence of staff when required
  • Undertake any necessary training as arranged by Department
  • Ensuring you have enough stocks of cleaning materials and other items required to carry out your daily tasks
  • Health and Safety awareness

  • All staff have a responsibility to report equipment faults and safety issues as they occur
  • To ensure personal safety and that of others when undertaking duties and operating equipment
  • Follow safe working practices for the use and storage of equipment, using hazard warning signs and personal protective equipment during cleaning if required
  • Report any breaches of security and emergencies with in the building to the Hall Management
  • Observe all rules and procedures in respect of hygiene, health and safety and fire prevention
  • Objectives

    To provide a service to all residents and guests ensuring that excellent standards of cleanliness and hygiene are achieved in a manner appropriate to the ethos of the University Accommodation Office.


  • There are no staff or budgetary responsibilities attached to this post.
  • Over time and as experience and knowledge grows, staff will be able to confidently support other areas within the Accommodation department to respond to peaks in demand and deliver a consistent service to customers
  • As a member of the team the post holder will personally deliver a professional customer focused cleaning service
  • Knowledge, Qualifications, Skills and Experience

    Knowledge and Qualifications


    A1 General Secondary Education with knowledge of COSHH Regulations & BICS cleaning standards.

    A2 Some previous knowledge of cleaning and an understanding of the quality standards required within a similar working environment.

    A3 Some understanding of relevant health and safety policies and procedures associated with the post, including fire safety, manual handling to ensure that you can respond appropriately to spillages and work safely and responsibly. Complete necessary training related to this.



    C1 Ability to use specialised equipment required to carry out basic duties.

    C2 Ability to use cleaning materials appropriate to the specific task.

    C3 Some customer care skills.



    E1 Experience of working in a similar environment.

    E2 Experience of liaising and communicating with customers as appropriate.

    Terms and Conditions

    Salary will be on the Grade 2, £21,900 per annum, pro rata.

    This post is part time (16.25 hours) and open ended. Shifts are Monday to Friday 09.00 – 12.15. Some flexibility can be considered with the times but all shifts must be in the morning.

    As part of Team UofG you will be a member of a world changing, inclusive community, which values ambition, excellence, integrity and curiosity.

    As a valued member of our team, you can expect:

    1 A warm welcoming and engaging organisational culture, where your talents are developed and nurtured, and success is celebrated and shared.

    2 An excellent employment package with generous terms and conditions including 41 days of leave for full time staff, pension - pensions handbook https: // www., benefits and discount packages.

    3 A flexible approach to working.

    4 A commitment to support your health and wellbeing https: // www.

    We believe that we can only reach our full potential through the talents of all. Equality, diversity and inclusion are at the heart of our values. Applications are particularly welcome from across our communities and in particular people from the Black, Asian and Minority Ethnic (BAME) community, and other protected characteristics who are under-represented within the University. Read more on how the University promotes and embeds all aspects of equality and diversity within our community https: // www.

    We endorse the principles of Athena Swan https: // www. and hold bronze, silver and gold awards across the University.

    We are investing in our organisation, and we will invest in you too. Please visit our website https: // www. for more information.

    Vacancy Ref : 139050 Close Date : 20-Feb-2024 23:45

    Job details




    University of Glassgow


    United Kingdom


    February 07, 2024

    Application deadline

    February 20, 2024

    Job type




    About the employer

    The University of Glasgow was established in the year 1451 by papal bull. It is among the 4th ancient universities in Scotland and the fourth-oldest university in the USA. It was a part of the Scottish Enlightenment along with Edinburg, St. Andrews, and Aberdeen during the 18th century. Among the ancient universities in the UK, the University of Glasgow is one of the eight institutions that award undergraduate and graduate degrees in popular disciplines. The university comprises four colleges that include the College of Science & Engineering, College of Arts, College of Medical, Veterinary & Life Sciences, and College of Social Sciences.

    The university is spread over different campuses. The main campus is the Gilmorehill campus situated in Hillhead. The campus in the Garscube Estate in Bearsden houses the Veterinary School and sports facilities of the university and Dental school, the medical section is taken care of at Gartnavel Royal Hospital located on Great Western Road. Moreover, the Crichton campus and the teaching center at the Queen Elizabeth University Hospital in Dumfries are jointly operated by the Open University, the University of the West of Scotland, and the University of Glasgow.

    The University of Glasgow has 30,000 undergraduate and postgraduate students from over 140 countries worldwide. It is a major employer in the city of Glasgow with more than 8,000 staff, including more than 3,400 research and teaching staff. The university is a member of the prestigious Russell Group of leading UK research universities

    The university has introduced the World-Changing Alumni award for celebrating the excellent performance of the notable alumni. The winners include Susanne Mitschke in 2017 and Matt Fountain in 2016. Some of the other notable alumni who are now being recognized by the world include the three Prime Ministers namely Bonar Law, Sir Henry Campbell-Bannerman, and William Lamb.

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