General Motor

General Motor

CCA SCWL IT Business Analyst


General Motors (GM) is seeking an exceptional individual to join our CCA Supply Chain, Warehousing, and Logistics Information Technology business- facing team. As a Business Analyst Manager, you will play a crucial role in developing and maintaining relationships with our end users, including the Business Team and Customers, in key business process threads. These threads encompass essential areas such as Demand/Supply Management, Supply Chain Network Design, Material Flow/Logistics, Warehousing/Operations Automation, and Analytics and Reporting.

MAJOR DUTIES / RESPONSIBILITIES: 1. Accountable project execution role for Plan through Close as part of the System Development process for projects without a PM or DM (Delivery Manager)

2. Development of business process models, business requirements/user stories (functional and non-functional) and product backlogs

3. Ensures comprehensive user acceptance testing/training plans are developed/executed and the application is successfully transitioned to production

4. Understands business issues and data challenges of the business

5. Responsible for IT strategy & portfolio development for a business area or functional domain

6. Serves as the liaison between the business community and all IT Teams

7. Assist Business with Problem and Incident Management and lead planning to reduce problems/incidents

8. Responsible for project business value/return on investment

9. Identifies business strengths and weaknesses and suggests areas of improvement

10. Thorough understanding of the business and in depth knowledge of the overall project portfolio

11. Understands the strategic direction of the organization. Partners with business to set strategic direction of IT applications

12. Leads research on new ideas / initiatives the organization may want to pursue

13. Makes recommendations on what projects should be pursued - "pre-project" go / no-go decisions

14. Provides information around cost / benefit analysis and the feasibility of solutions

15. Impacts the ROI by ensuring the right projects are being invested in at the right time for the right reasons

16. Builds a diverse and effective team by identifying/selecting the best talent. Responsible for directing and prioritizing work, managing performance and providing guidance / coaching to team members. Leads the culture within their team, holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and creates a winning culture.

17. Performs other related duties as assigned.

KNOWLEDGE: 1. Expert understanding of business analyst fundamentals in the areas of Supply Chain Warehousing and Logistics

2. Expert understanding of writing & managing Business Requirements Documents

3. Expert understanding of Business Process Modeling

4. Subject Matter Expert (SME) in a functional area or business process domain

5. Expert understanding of business issues and data challenges of the organization and industry as a whole

6. Expert understanding of business processes and how application(s) they represent support it

7. Demonstrates critical skills such as collaboration, strong written and verbal communication skills and analytical capability

8. Leads facilitation sessions with end users, asking probing questions to elicit business process discussion and capture process flow diagrams

9. Facilitates meetings independently

10. Coaches others on latest tools & processes within the discipline

11. Leads portfolio development activities

12. Strategic agility - in-depth knowledge of why projects are being done

CRITICAL SKILLS: a) Influential leadership

b) Expert business knowledge

c) Creative problem solving

d) Mentoring / Coaching others

e) Asks tough questions and professionally and creatively resolves issues to ensure the success of the organization and projects

f) Comfortable presenting at the senior executive level

g) Conducts research independently

h) Demonstrates a wide variety of tools / techniques to facilitate communication

Cost Benefit Analysis (CBA)/Return on Investment on Analysis, Delivery/Advanced Scheduling /Risk Analysis. Ability to lead change management facilitation with key partners; Ability to develop product and process training for the business; Unique combination of both technical and business insight; Broader strategic/program portfolio analysis and big picture understanding; Accountable for bridging business and IT strategic directions for roadmap development

REQUIREMENTS: Bachelor's degree required (technical discipline preferred) or equivalent experience.

Master's degree preferred (technical discipline preferred). 12+ years in an applicable business environment



Position does not require an employee to be on-site full-time but the general expectation is that the employee be onsite an average of three (3) days each week.

Additional Description About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Job details


CCA SCWL IT Business Analyst


General Motor


United States


June 11, 2024

Application deadline

August 28, 2023

Job type




About the employer

We embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Our diverse team of 164,000 employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.

Together, we want to make electric vehicles for everyone and safely push transportation beyond our wildest imaginations with autonomous vehicles and advance hydrogen fuel cell technology. We are proud of our achievements so far, but there is more work to be done. Together, for everyone.


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