General Motor

General Motor

Business Operations Lead


Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired.

  • This position requires an employee to be onsite five days m onthly.
  • About GM Energy

    Are you passionate about being a part of a start-up that will transform General Motors? Are you interested in entering the fastest growing industry, Energy & Power?

    GM's energy team was launched in 2021 and is rapidly growing. GM Energy products and solutions include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle to grid capabilities and software platforms needed to operate and aggregate these assets on the grid.

    GM Energy recently launched two product lines using the power of Ultium Technology - Ultium Home and Ultium Commercial to provide integrated energy solutions for residential and commercial customers respectively. This team envisions a world with no grid outages, fully renewable energy, and decentralized energy resources. GM's resources, reach, and all-EV future can deliver that future. This disruption is backed by the bold GM vision of zero crashes, zero emissions and zero congestion.

    Why Work for Us

    Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open workspaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employee's volunteer interests and make it a priority to join in efforts that give back to our communities.

    Job Description

    The GM Energy organization is commercializing world class energy products and solutions that enable GM's all electric future and the cost effective, efficient, and reliable adoption of electric vehicles. These include energy infrastructure assets (such as energy storage and integrated charging systems) vehicle-to-grid capabilities and software platforms needed to operate and aggregate these assets on the grid.

    We are seeking to hire a Business Operations Lead to join the GM Energy Assets team. Key responsibilities of the role require the team member to lead specific front and back-office workstreams to support the commercialization of new commercial and industrial (C&I) product launches on-time, on-budget, and in a customer focused manner.

    This position reports to the Business Operations Manager.

    Additional Description


  • Working closely with internal and external stakeholders and supporting teams, lead one or more of the following cross-functional workstreams to support the launch of a GM's next generation hydrogen fuel-cell powered mobile DC fast charger :
  • Sourcing support
  • Scheduling and Ordering
  • Warehousing
  • Shipping
  • Deployment coordination
  • Customer experience (Service), including self-service portal
  • Product documentation
  • Warranty processing, tracking, management, and terms
  • Billing & Key Performance Indicator tracking
  • Enable issue resolution across teams to ensure product(s) launch per quality, time, and cost targets
  • Support supplier or contract manufacturer contract negotiations, including but not limited to development of State of Work (SOW), Division of Responsibilities matrices (RASIC), and terms & conditions.
  • Develop new tools, implement processes, provide feedback, and work with peers and other leaders to ensure continuous improvement of business operations
  • Maintain awareness of and identify procurement activities within the Energy Assets team which require expediting or leadership assistance to facilitate processing.
  • Liaise w/ Purchasing & Supply Chain and others to maintain awareness of manufacturing capacity planning.
  • Provide regular cadence of clear updates to leadership, to ensure awareness of progress including flagging areas of cost/schedule/technical risks.
  • Support evaluation of construction methods to determine cost-effectiveness of plans and optimize value-engineering opportunities
  • Other duties as assigned
  • Required Skills / Experience / Education:

  • Bachelor's degree in a relevant engineering, supply chain, purchasing, or operations field required
  • Prior experience evaluating and/or managing contract manufacturer(s)
  • Basic familiarity with electric vehicle charging infrastructure (EVSE) and prior experience launching EVSE products is desirable.
  • Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality.
  • Demonstrated high level of interpersonal skills required to effectively collaborate, motivate, and facilitate others in group situations.
  • Desire to work in a complex and evolving environment and to bring an innovation mindset. Comfort working in a fast-paced start-up technology environment is essential.
  • Highly proficient in oral and written communication skills.
  • PMP certification or formal training in project management principles is a plus.
  • Strong computer software skills, especially Microsoft Office, including familiarity with MS Project.
  • Willing to travel 20-30% of the time, as necessary to execute responsibilities of the position.
  • About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

    From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

    Job details


    Business Operations Lead


    General Motor


    United States


    June 11, 2024

    Application deadline

    September 04, 2023

    Job type




    About the employer

    We embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Our diverse team of 164,000 employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion.

    Together, we want to make electric vehicles for everyone and safely push transportation beyond our wildest imaginations with autonomous vehicles and advance hydrogen fuel cell technology. We are proud of our achievements so far, but there is more work to be done. Together, for everyone.


    Similar jobs

    Recent blogs