Business Analyst

Full Time - Fixed Term Contract (6months) - High Wycombe

Salary - £36,333 - £40,745

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That's why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

BNU continues to experience rapid growth in student numbers, making us one of the fastest-growing higher education providers. This is an exciting time to join the University as our significant estates' development programme gets underway, and we prepare to embark on our new University Strategy.

The Digital and Technical Services (DTS) Directorate is seeking to recruit a Business Analyst on a six- month FTC basis in order to assist with the analysis and definition of the business requirements and procurement of a university-wide Case Management System (CMS). The Business Analyst will work closely with a broad range of stakeholders to support the business case, define and analyse the current “as-is” processes, define the business requirements and evaluate potential solutions. This role will elicit business requirements using a range of Business Analysis techniques, such as interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis. Researching potential solutions and innovative ideas, the Business Analyst will liaise with third party vendors to understand product capabilities and how best to utilise products to meet business needs. The Business Analyst will act as a driver for positive change through leading workshops with subject matter experts and supporting the design of improvement processes using automation.

What we offer:

a generous holiday entitlement (30 days per annum, plus bank holidays & a set amount of closure days between Christmas and New Year, these days are determined and agreed on a yearly basis and are dependent on when Christmas and New Year falls each year.)

training & development support opportunities

contributory pension scheme (defined benefits scheme)

discounted gym membership to the on-site gym

a range of staff discounts with major retailers.

If you have the qualities and attributes representative of the University's values and ambition, we would be delighted to hear from you.

For further information about this role please contact Katia Davidson at [email protected], Head of Digital Transformation.

All applications are to be made in full and online. The University operates an anonymized shortlisting process and therefore any uploaded CVs or supporting documents must not include your name and personal details.

Closing Date: 26 May 2023

Interview Date: w/c 29 May 2023

If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

At Buckinghamshire New University equality of opportunity and diversity is at the heart of all we do and fully integrated into our values. Our aim is to create an inclusive environment where everyone thrives and feels a sense of belonging. We are committed to diversity and welcome applications from different backgrounds and experiences.

Buckinghamshire New University is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

The University is also committed to achieving the Race Equality Charter.

Location

High Wycombe

Contract Type

Fixed Term Contract

Salary Range

£36,333 - £40,745

Hours per week

37

Closing Date

26/05/2023

Ref No

1288

Job Description

JOB DESCRIPTION

Job Title: Business Analyst - FTC 6 months

Faculty/Directorate: Digital and Technical Services (DTS)

Grade: G

Location: High Wycombe Campus (occasional travel to Uxbridge, Aylesbury and Great Missenden may be required)

Hours: 37

Responsible to: Head of Digital Transformation

Job Purpose:

A Business Analyst is required to assume a key role in the definition of the requirements and procurement of a university-wide Case Management System (CMS). This role will apply a range of Business Analysis techniques and will work closely with a broad range of stakeholders to support the business case, define and analyse the current “as-is” processes, define the business requirements and evaluate potential solutions. The Business Analyst will act as a driver for positive change through leading workshops with subject matter experts and supporting the design of improvement processes using automation.

Main Duties & Responsibilities of the role:

Initiate, plan, execute, monitor, and control Business Analysis activities on projects within agreed parameters of cost, time and quality.

Produce and maintain analysis and design artefacts including requirements specifications, functional specifications, use cases, use case diagrams, process maps, data flow diagrams and analysis notes to support project delivery.

Elicit requirements using a range of techniques, such as interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

Secure a full understanding of the business requirements and the solution by producing detailed requirements necessary as input into the design and build phase. Take ownership of the ongoing requirements management by validating completeness, ensuring the right level of detail is developed and requirements are maintained over the project lifecycle.

Assess and model processes, data flows, and technology to understand the current value and issues, and identify opportunities for improvement.

Lead stakeholder management activities including facilitation of large design sessions.

Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalating issues where appropriate.

Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.

Research potential solutions and innovative ideas, liaising with third party vendors to understand product capabilities and how best to utilise products to meet business needs. Guide and manage interactions with technology vendors.

Support longer-term business strategic goals through proposing improvements in value, cost, process, data, technology, functionality, and initiating high-level business requirements and feasibility studies to discover options and directions.

Create and present compelling business cases to justify solution value and establish approval, funding and prioritisation.

Prepare the project benefit profiles, benefit realisation plans and benefit management strategies and quantify the business benefits in the Business Case.

Lead activities associated with benefit realisation and ensure continual accrual of benefits can be achieved and measured both during and after the project has been completed. Track the benefits and outcomes required from the project, updating benefits profiles and project milestones as appropriate.

Communicate widely the project vision, business benefits and realisation of those benefits.

Understand and stay abreast of relevant architectures and technologies related to a business area.

PERSON SPECIFICATION

E – Essential D = Desirable A = Application T = Test I = Interview

Education, Qualifications & Training

E / D

Means of Testing

Degree in relevant subject

D

A

Relevant professional qualification

D

A

Knowledge & Experience

E / D

Business Analysis experience across the full project lifecycle.

E

A/I

Exposure to the full development lifecycle of a system implementation solution.

D

A/I

Knowledge of interface mechanisms between platforms, from simple file transfers to advanced web services.

D

A/I

Familiarity with Project Management Methodologies, such as Prince2, Agile .

D

A

Experience and knowledge of business processes (preferably in Higher Education).

E

A/I

Understands complex enterprise level data, application and technology architectures (preferably like Enterprise Resource Planning systems)

D

A/I

Skills

E / D

Possesses highly developed analytical skills

E

A/I

Ability to work effectively as part of a team and also with other colleagues

E

A/I

Excellent communication skills both verbal and written in order to deal with a wide range of customers/stakeholders.

E

A/I

Ability to work to strict deadlines and meet performance targets whilst maintaining accuracy.

E

A/I

Strong stakeholder management.

E

A/I

Ability to convert user requests into system processes and reporting.

E

A/I

Digitally able and proficient in Microsoft tools

E

A/I

Special Requirements

E / D

Travel to remote sites as required

E

A/I

BBF (Top 3 key behavioural categories most applicable to the role)

Finding solutions (Taking a holistic view and working enthusiastically to analyse problems and to develop workable solutions. Identifying opportunities for innovation)

Achieving results (Consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.)

Delivering excellent service (Providing the best quality service to external and internal customers/students/stakeholders. Building genuine and open long-term relationships in order to drive up customer service standards.

Location

High Wycombe

Contract Type

Fixed Term Contract

Salary Range

£36,333 - £40,745

Hours per week

37

Closing Date

26/05/2023

Ref No

1288