Buckinghamshire New University

Buckinghamshire New University

Buckinghamshire Community Wellbeing Hub Administrator

Buckinghamshire Community Wellbeing Hub Administrator

Part Time (18.5 hours) - Fixed Term Contract (1 year) - High Wycombe

Salary - £24,144 - £26,642 pro rata

Buckinghamshire New University is an ambitious, modern university that is always open to fresh ideas and thinking. We believe in the transformative power of education, and in doing the right thing by our students, people and local community. That's why our BNU community is a special place to work and study, and where people who want to make a difference can contribute and succeed.

Our University's DRIVE values are at the heart of all that we do. We are united in being dynamic, responsible, inclusive, visionary and empowering to ensure that we provide the best experience to our learners and offer excellent service to our partners and to each other as colleagues.

BNU continues to experience rapid growth in student numbers, making us one of the fastest-growing higher education providers. This is an exciting time to join the University as we invest significantly in estate developments and welcome Jay Blades MBE as our inaugural Chancellor.

Buckinghamshire New University is partnering with the Bucks Health and Social Care Academy to develop an innovative Community Wellbeing Hub as an asset to those involved in social prescribing activities. There is a range of social prescribing activity in Buckinghamshire with professionals in primary care, social care and VCSE organisations referring people to local, non-clinical, community services to support their physical and mental health. Following some early examples elsewhere in the country, we are in an exciting position to develop a Wellbeing Hub to support the community while providing opportunities for students to learn and develop skills for future careers in health and social care.

This is an exciting opportunity to play a significant support role in the development of an innovative model of partnership working to improve the health and wellbeing of our students and communities, while building a space for professionals and students to collaborate, learn and better reach the people they serve. You will be part of a small, dedicated and creative- thinking team, with the support of a motivated project board of partners from health, social care and VCSE; a unique opportunity to make a positive impact and develop best practice for other future hubs across the country.

The post holder will support the Hub Manager to coordinate the activities and services based there and be responsible for the full administration of Hub activities. The successful applicant will be required to liaise with external stakeholders and all levels and enable residents to engage in Hub services. A key activity in supporting the Hub Manager will include developing and implementing new procedures, collecting and inputting data, producing reports and communications, and supporting with any events or training hosted at the Hub. Acting as main point of contact for the Hub and responding to issues and representing the Hub in the absence of the Hub Manager

This is a part time 1 year fixed term position. The intention is to enable the Buckinghamshire Community Wellbeing Hub project to be sustained longer term, dependant on successful outcomes.

We welcome applicants from all backgrounds with relevant experiences. If you have caring responsibilities we can review requirements under our agile working policy.

What we offer:

  • a generous holiday entitlement (30 days pro rata, plus closure days)
  • training & development support opportunities
  • contributory pension scheme
  • discounted gym membership for our on-site gym
  • a range of staff discounts with major retailers.
  • Please click here to see our wide range of benefits available for employees.

    For further information about this role please contact Korinne Leney at [email protected]

    All applications are to be made in full and online.

    Buckinghamshire New University is proud to have a diverse community and a strong track record of inclusion. Our aim is to continue to build an environment where everyone thrives and can be themselves. We therefore ensure that our interview/shortlisting Chairs complete the relevant e-learning and/or inclusive recruitment training.

    Closing date: 29 May 2023

    Interview date: w/c 5 June 2023

    If you are successful in securing an interview for the role, you will be required to provide proof of eligibility to work in the UK.

    At Buckinghamshire New University equality of opportunity and diversity is at the heart of all we do and fully integrated into our values. Our aim is to create an inclusive environment where everyone thrives and feels a sense of belonging. We are committed to diversity and welcome applications from different backgrounds and experiences.

    Buckinghamshire New University is a Disability Confident employer and as such you will be given the opportunity to declare a disability as part of the application process.

    The University is also committed to achieving the Race Equality Charter.

    Location

    High Wycombe, Aylesbury

    Contract Type

    Fixed Term Contract

    Salary Range

    £24,144 - £26,642

    Hours per week

    18.5

    Closing Date

    29/05/2023

    Ref No

    1249

    Job Description

    JOB DESCRIPTION

    Job Title: Buckinghamshire Community Wellbeing Hub Administrator

    Faculty/Directorate:

    Institute for Health and Social Care (IHSC)

    Grade: D

    Location:

    High Wycombe/Aylesbury

    Hours: 18.5 hours

    Responsible to:

    Buckinghamshire Community Wellbeing Hub Manager

    Responsible for:

    None

    Job Purpose:

    The Hub Administrator will be based at the physical hubs at BNU campuses in Aylesbury and High Wycombe and will support the Hub Manager to coordinate the activities and services based there. The Hub Administrator will be responsible for the full administration of Hub activities. This includes managing resources to enable health and social care professionals and students to work and volunteer at the hub. They will be required to liaise with external stakeholders and all levels and enable residents to engage in Hub services, ensuring they connect with the relevant service or activity. The Hub Administrator will also provide full support to the Hub Manager including, developing and implementing new procedures, collecting and inputting data, producing reports and communications, and supporting with any events or training hosted at the Hub. Acting as main point of contact for the Hub and responding to issues and representing the Hub in the absence of the Hub Manager

    Main Duties & Responsibilities of the role:

    Planning and organising

  • To manage resources to enable health and social care professionals and students to work and volunteer at the Hub
  • To provide full administration of Hub services, including the coordination and the scheduling of all activities, and resolve unexpected issues to achieve effective operations
  • Produce and publish monthly schedules of Hub activities, such as clinics hosted by health, social care and VCSE professionals, and any training delivered for students and/or professionals and/or the community.
  • Manage the Hub work environment to ensure it adheres to health and safety requirements
  • To provide full reception support for residents accessing the Hub, ensuring they are easily connected with the relevant service or activity.
  • To work with the Hub Manager to deliver events and training hosted at the Hub.
  • Provide ad hoc project administration support when required by the Hub Manager.
  • Service delivery

  • To take responsibility for the Hub reception for professionals and students accessing the hub, ensuring their requirements to work or volunteer at the hub are met as per schedules.
  • Monitor compliance requirements to protect/safeguard Hub users (e.g. identity checks, record of Service Level Agreements)
  • To create and implement data collection process relevant to the hub objectives.
  • Manage the required reporting and communications associated with Hub activities
  • Provide ad hoc project administration support when required by the Hub Manager.
  • Identify, assess, and manage risks and escalate to line manager when required, and be responsible for the completion of Hub Local Risk Register
  • Liaison and networking

  • To take opportunities to initiate and develop external networks to exchange information and expand Hub relationships and promote services
  • To take responsibility for the Hub website and social media platforms, including creation of content, and posts
  • Promote Hub reputation by building strong relationships with and provide support for internal (BNU staff, students) and external (service professionals, VCSE organisations, community groups) users of the Hub. Hub.
  • Acting as main point of contact for the Hub and responding to issues and representing the Hub in the absence of the Hub Manager
  • General

  • To have a physical presence at the hubs in Aylesbury and High Wycombe (and be able to commute between sites)
  • Comply with relevant legislative and other requirements (e.g., the Data Protection Act 2018 and GDPR; Health and Safety; UKVI; and Equality and Diversity) in all working practices
  • Such other duties as may be required by your line manager.
  • PERSON SPECIFICATION

    E – Essential D = Desirable A = Application T = Test I = Interview

    Education, Qualifications & Training

    E / D

    Means of Testing

    Good general education, together with a high level of numeracy and written and spoken English.

    E

    A

    Diploma in business administration or equivalent level of experience

    D

    A

    Knowledge & Experience

    E / D

    Experience of providing administrative support

    E

    A/I

    Experience in supporting multiple projects at once

    D

    A/I

    Experience of working autonomously and without supervision, using own initiative, but with access to advice when necessary

    E

    A/I

    Implementing administrative policies and procedures

    D

    A/I

    Communicating with all levels of professional staff and the public

    E

    A/I

    Discretion in highly confidential settings

    E

    A/I

    Dealing with confidential and sensitive data and appropriate maintenance and storage of records.

    E

    A/I

    Undertaking data collection, collation and inputting into spreadsheets and documents.

    D

    A/I

    Experience of working towards and delivering to a timescale.

    E

    A/I

    Proven experience in event planning

    D

    A/I

    Experience of working with VCSE organisations including with volunteers and small community groups.

    D

    A/I

    Skills

    E / D

    Highly organised and able to prioritise tasks

    E

    A/I

    Ability to work flexibly under own initiative and to tight deadlines

    E

    A/I

    Excellent written and oral communication skills

    E

    A/I

    Digitally able and proficient in Microsoft tools

    E

    A/I

    Excellent Communication and Customer Service skills

    E

    I

    Awareness of data protection issues and the need for confidentiality

    E

    A/I

    Special Requirements

    Be able to work flexibly, including weekends during key times in the year.

    E

    A/I

    Full driving licence

    E

    A

    Be able to work cross campus between High Wycombe and Aylesbury

    E

    A/I

    BUCKS BEHAVIOURAL FRAMEWORK (Top 3 key behavioural categories most applicable to the role)

    Working together: Working collaboratively and across boundaries with others in order to achieve objectives. Recognising and valuing the different contributions people bring to this process.

    Delivering excellent service: Making every contact count by providing the best quality service to our customers (internal customers, students and all our stakeholders). Building genuine and open long-term relationships in order to improve customer services.

    Achieving results: consistently meeting agreed objectives and success criteria. Taking personal responsibility for getting things done.

    Location

    High Wycombe, Aylesbury

    Contract Type

    Fixed Term Contract

    Salary Range

    £24,144 - £26,642

    Hours per week

    18.5

    Closing Date

    29/05/2023

    Ref No

    1249

    Job details

    Title

    Buckinghamshire Community Wellbeing Hub Administrator

    Employer

    Buckinghamshire New University

    Location

    United Kingdom

    Published

    May 25, 2023

    Application deadline

    May 29, 2023

    Job type

    Administration/Managerment

    Field

    Medicine,Social Science

    About the employer

    Buckinghamshire New University is a well-recognized public university, which is known for imparting quality education to students from all across the world. This institution of learning dates back to 1891 and was established as the School of Science and Art. Since then, it has been re-invented as the High Wycombe College of Technology and Art, the School of Science and Art, the Buckinghamshire College of Higher Education and the Wycombe Technical Institute. From 1999 until 2007, the institution served as a university college and was later announced to have gained the status of a university. All the campuses of the university are well-facilitated with amenities needed for a conducive learning environment. This is the institution that received a Gold accreditation for Corporate Social Responsibility in the year 2018. This standard of accreditation recognized the positive impact that the institution's staff and students made to improve the environment.

    At present, there are a total of four campuses that are operated by the university. These impressive campuses are located in the towns of Uxbridge, High Wycombe, and Aylesbury. High Wycombe Campus serves as a thriving base for applied healthcare research and nursing students. A major development of this campus was undertaken by the university with a large structure, the Gateway Building. It features a fine mix of commercial-standard facilities such as a fitness center, labs, drama studios, sports hall, music recording studios, cafe, conference rooms, and others. Moreover, it has a motion capture system along with green screen facilities. At Buckinghamshire New University, there is a range of accommodation including managed houses, halls of residence and the student village to extend convenience to the students.

    There are several undergraduates, postgraduate and professional courses featured by the institution for the students to choose from. Also, the university offers courses that are rare in British universities. One such course is Air Transport with Commercial Pilot Training, which offers an opportunity for the students to study for a professional pilot's license. There are innovative courses like Music Management and Film and Television Production. There is a course available in Animation and Visual Effects. Buckinghamshire New University is one of the few universities that have created a degree in Policing.

    Additionally, it is one of the leading providers of nursing students in London. Apart from being popular for academic excellence, the university is also known for its notable alumni network. Some of the distinguished personalities of the alumni network of the institution include singer Rebecca Stephens, artist John Bolam, actor Chris Joyce, model, and actress Veronica Carlson and many others.

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