About Fisker Inc.
California-based Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passionately driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles. To learn more, visit www. FiskerInc.com – and enjoy exclusive content across Fisker's social media channels: Facebook, Instagram, Twitter, YouTube and LinkedIn. Download the revolutionary new Fisker mobile app from the App Store or Google Play store.
Job Location
NOTE: This position may require frequent travel to and from customer and company sites to diagnose and repair vehicles.
Our impressive team at Fisker Inc. is revolutionizing the automotive industry by developing the most emotionally desirable and eco-friendly electric vehicles on Earth. Passion is in our core and driven by a vision of a clean future for all, the company is on a mission to become the No. 1 e-mobility service provider with the world's most sustainable vehicles.
If you are looking for an opportunity to be a part of an industry leading service network, having endless cross functional exposure and development in Aftersales, then come join the Fisker Fam!
Few in the industry can work in a start-up with a Founder, Owner, and Designer. We have Henrik Fisker, an Icon in the industry! Our team is the best-of-the-best and OCEAN production has begun with awe-inspiring innovation and design. The Fisker Fam is excited to bring masterful future models to the market in the coming years, and with that we need PDI Technicians who are excited about taking this journey with us.
What We Offer
Non-Flat Rate environment with industry leading compensation packages.
Sign-on, retention and performance-based bonuses and incentives.
Employer-paid medical, dental, vision, short-term disability, long-term disability, AD&D, and life insurance.
Company-provided tooling, curated by Technicians for Technicians. No additional tooling costs ever!
Fisker-owned shops, non-dealer environment, Fisker is direct-to-consumer.
Ownership stake in the company (Restricted Stock Units).
Flexible Paid Time Off.
Accelerated, company-paid technical and brand trainings.
Professional career pathing and internal growth opportunities within Fisker.
Endless cross-functional exposure and collaboration within the organization.
A fun, progressive, and professional corporate environment.
Role Overview
Master Technicians are the core of our service business and provide the best-in-class service of Fisker electric vehicles. This position requires an experienced service and diagnostic professional with a solid background and hands-on experience in EV maintenance, diagnostics, and repairs.
Our ideal candidate
Passion for and a deep understanding of the latest EV and OTA technologies
A can-do attitude to work collaboratively in a dynamic, fast-paced environment
Resourceful leadership skills to help champion, improve, and sustain our technical capabilities, culture, and technician career pathing
Strong learning agility
Critical thinking skills to adapt on-the-go
Responsibilities
Proficiently perform vehicle, diagnostics, repair or maintenance with efficiency and accuracy in accordance with Fisker standards.
Provide feedback directly to design, engineering, and technical teams to enable continuous improvement of repair procedures and products.
Validate detailed Repair Manuals, Service Bulletins, Technical & Parts Information in addition to contributing to the build out of digital storefront functionality for ease of vehicle repair and service levels.
Participate with a collaborative, inclusive, and respectful attitude in an ever-changing dynamic environment shaping a differentiated aftersales experience from the rest of the industry.
Identify and report complex technical issues encountered in the field, emerging trends, troubleshooting, root-cause analysis, and remediation activities.
Provide back-up to support serviceability team of engineers to ensure optimal repair time and lowest cost of ownership through process optimization.
Deliver exceptional customer service, consulting with customers while utilizing a digital forward approach.
Manage customer service escalations and technical cases with service engineering
Basic Qualifications / Knowledge / Experience
ASE Certified Master Technician or OEM Master Certification is preferred (ASE L3, Hybrid/EV certification highly desired)
5-years of automotive maintenance, repair, and diagnostic experience
3-years direct customer facing or Service Advisor experience, preferred
Hands-on working experience using diagnostic tools and network protocols, e.g., ECU troubleshooting on CAN & LIN buses.
Live High Voltage (HV) System qualification is a plus.
Proficient in using hand tools, power tools, and standardized shop equipment
Fluent spoken and written English, additional language(s) is a plus.
Proficiency in Microsoft Office: Word, Excel, PowerPoint, Teams, and Outlook.
Valid driver's license with a clean driving record.
Motivated to work without direct supervision, an independent initiative- taker with a sense of urgency
Desire to perform in a high-pressure environment and to meet tight deadlines
Extremely organized and meticulous
Maintain prominent levels of technical knowledge, and up to date training
Working Conditions:
Must be willing to travel both domestically, as well as internationally, and in a mobile service unit
Must be willing to work overtime, early or late hours and on weekends as needed to meet deadlines and goals for a Global company.
Exposed to service workshop environment that requires lifting moderate weights, standing for long hours, wearing personal protective equipment, etc.
Expected Salary Range : $19.59 to $54.56 per hour.
Additional compensation : Salary is one part of total compensation which includes bonuses, equity awards as applicable, and benefits. An employee is eligible to participate in Fisker's equity program, subject to the rules governing such programs.
Benefits: Fisker provides comprehensive medical, prescription, dental, vision, and disability insurance packages for full-time employees, their spouse or domestic partner, and children up to age 26. Coverage is effective on the first day of employment, and Fisker covers most of the premiums for employees.
The salary offered may vary depending on multiple individualized factors including market location, job-related knowledge, education/training, certifications, key skills, experience, internal peer equity as well as business considerations. Fisker reasonably and in good faith expects to pay for the position within the salary range listed, considering the wide variety of factors listed above.
Fisker Inc. is an Equal Opportunity Employer; employment at Fisker Inc. is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
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Job details
Title
Automotive Master Technician
Employer
Fisker
Location
United States
Published
July 08, 2024
Application deadline
August 06, 2023
Job type
Junior
Field
HR
About the employer
Fisker Inc. is an American automotive company founded by Henrik Fisker and his wife Geeta Gupta-Fisker. Launched in 2016 and based in Southern California, Fisker Inc. is the successor to Fisker Automotive, which produced the Fisker Karma. Fisker Inc. is developing the Fisker Ocean, an electric sport utility vehicle (SUV) with an estimated range of 300–350 miles (480–560 km), with production expected to begin in late 2022. Until 2021, Fisker was working on the development of solid-state battery technologies that could enable as much as 500 mi (800 km) of range with a 1 minute charge.