Attendance Systems Officer Campus Registries Location: Canterbury
Salary: £29,605 to £32,982 per annum Closing Date: Wednesday 11 October 2023 Interview Date: Friday 20 October 2023 Reference: 23-AAAA1482Q-0551-2
The university is creating a central Engagement and Attendance unit that will take ownership of the systems used to record student attendance and proactively implement the university's Engagement and Attendance policy.
The Attendance Systems Officer (ASO) will be responsible for the effective maintenance and enhancement of the university's new attendance monitoring system in accordance with established procedures and deadlines.
The postholder will build and maintain relationships with service users and act as a first point of contact within the University for matters relating to their designated areas of responsibility. They will work closely with the wider Attendance Monitoring Team as well as colleagues from the Timetabling, Information and Digital Services team and senior stakeholders within the university. They will also liaise closely with external companies who own the automated attendance system.
With a focus on maintaining system efficiency and stability, the ASO will work proactively to identify, initiate, and implement system and service improvements in conjunction with a range of stakeholders and take responsibility for reporting and delivering management information back to the business to enhance data capture and influence academic student management communications. The postholder will be responsible for ensuring data is accurate within the systems and identify any anomalies quickly.
With emphasis on the user experience, the ASO will ensure that all enquiries are correctly dealt with in a professional and timely manner, taking ownership of the issue from first notification to resolution.
The successful candidate will be a fast learner with an aptitude for software systems and databases and will be at the forefront as the university implements its new attendance system. They will also be solution-focused with strong customer service ethos.
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The University for the Creative Arts (UCA) aims to be a welcoming and inclusive University that is truly representative of all of the diversity in society. We particularly encourage applications from people from minoritised ethnic groups and people with disabilities who are currently under-represented within the University.
Attendance Systems Officer
University for the Creative Arts
September 14, 2023
October 11, 2023
About the employer
The University for the Creative Arts (UCA) is for specialists like you, looking for a career in the Creative Industries. Courses span Arts, Business and Technology with subjects from Acting & Performance to Virtual & Immersive Reality – with plenty in between.
Campuses are located across the South East of England in Surrey and Kent and provide creative spaces where you’ll have the freedom to express yourself alongside like-minded individuals and groups.
Many courses encourage and support work experience within your chosen creative industry and even offer the chance for you to study abroad for a year. With all of this at your fingertips, and the ability to work collaboratively on your projects with other courses, UCA has everything to help you prepare for life after your qualification. Offering Pre-Degree, Undergraduate and Postgraduate courses, UCA has a unique atmosphere built over 160 years.
UCA’s academics come from all walks of life with a huge variety of experience in the creative sector. This will give you the confidence that you’ll not only learn more about your chosen creative subject but be ready to take on the world when you leave.