Swinburne University of Technology

Swinburne University of Technology

Apprenticeship Officer



  • Apprentice support role within Swinburne University
  • Full time, fixed term position (until June 2025) at our Croydon/Wantirna campus
  • Attractive HEW 5 salary plus 17% superannuation
  • About the Role The Student Administration team at Swinburne University of Technology are looking for an Apprenticeship Officer to join their team.

    The Apprenticeship Officer is responsible for the end-to-end processes of the life cycle of an Apprenticeship/Traineeship. This role will be the main contact point to resolving questions and issues for Apprentices, Trainee's and Employers.

    The Apprenticeship Officer will contribute to the provision of seamless high quality delivery of training throughout the life cycle of their Apprenticeship by working closely with Apprentices, Trainee's, Employers, Teaching Departments, Industry Departments, Registered Training Organisations (RTOs), Apprenticeship Network Providers (ANPs) and Apprenticeship Field Officers (AFOs).

    About You To be suitable for this role you will need to have experience in the below key accountabilities:

  • Demonstrated relevant experience in the provision of high quality administrative and support services within a demanding, client focused environment
  • Significant experience in the coordination of customer relationship strategies and demonstrated ability to deliver high quality services to a range of stakeholders
  • Demonstrated high level organisational and time management skills including the ability to plan ahead, ability to work under pressure, prioritise tasks and display thoroughness, attention to detail, and with the ability to follow tasks through to completion
  • An understanding of the Australian university, Apprenticeships and Traineeships and VE sectors is desirable
  • Qualifications Completion of a degree or associate diploma and at least two years subsequent relevant work experience; or an equivalent combination of relevant experience and/or education/training

    About Swinburne University of Technology Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

  • Every Swinburne learner gets a work experience
  • Every Swinburne graduate gets a job
  • Every Swinburne partner gets a tech solution
  • Swinburne is the prototype of global best practice
  • The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.

    To Apply Please submit your CV and cover letter addressing your suitability for this position.

    To review the Position Description and to apply, please scroll down to the bottom of the page.

    If you are viewing this advert from an external site, please click ‘apply' and you will be redirected to Swinburne's Jobs website to access the Position Description at the bottom of the page.

    Please Note: Appointment to this position is subject to passing a Working with Children Check.

    If you are experiencing technical difficulties with your application, please contact the Swinburne Talent Acquisition Team on [email protected].

    Applications Close: Wednesday 15 May 2024, at 11.00pm

    Swinburne offers flexible working options, leave and parenting/carer policies to support work life balance.

    Equity and Diversity Swinburne is a large and culturally diverse organisation and we are proud of our commitment to equity, diversity and inclusion through key initiatives. For further information on all our initiatives visit our Equity & Diversity website.

    We welcome and encourage applicants from diverse backgrounds to apply.

    We are committed to making the recruitment process fair and equitable for all our candidates. If you have specific accessibility or support requirements please contact [email protected]

    Aboriginal and Torres Strait Islander Applicants We welcome and strongly encourage applications from Aboriginal and Torres Strait Islander people.

    For any support please contact [email protected] or for more information on our Indigenous strategies please follow the link to our RAP Reconciliation Action Plan

    We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant #LI-SW

    Click here for Position Description Opens in new window

    Job details


    Apprenticeship Officer


    Swinburne University of Technology




    May 07, 2024

    Application deadline

    May 15, 2024

    Job type



    Social Science

    About the employer

    Swinburne University of Technology (often simply called Swinburne) is a public research university based in Melbourne, Australia. It was founded in 1908 as the Eastern Suburbs Technical College by George Swinburne in order to serve those without access to further education in Melbourne's eastern suburbs. Its main campus is located in Hawthorn, a suburb of Melbourne which is located 7.5 km from the Melbourne central business district.

    In addition to its main Hawthorn campus, Swinburne has campuses in the Melbourne metropolitan area at Wantirna and Croydon as well as campuses in Sarawak, Malaysia and Sydney.

    In the 2022 QS World University Rankings, Swinburne placed 19th in Australia and moved up 50 places to 321st globally. In the 2020 Student Experience Survey, Swinburne was ranked equal 1st place in Victoria for the ’entire education experience’ for undergraduate students, with an overall satisfaction rate of 80 per cent.

    Similar jobs

    Recent blogs