University of Northampton

University of Northampton

Academic Systems Development and Support Analyst

United Kingdom

Closing in 17 days

Academic Systems Development and Support Analyst

Job Type

Full Time Permanent


£38,205 - £42,978 per annum


Waterside Campus

Closing Date


Ref No



  • JD - Academic Systems Development and Support Analyst.pdf (PDF, 232.02kb)
  • About the job

    Interview date: 05 January 2024

    The Academic System Development And Support Analyst will support and contribute to the configuration and development of systems that support the effective administration of the teaching and student related activity. These systems include attendance management, VLE integrations, integrations to the MyEngagement platform and Microsoft Dynamics CRM. The post holder will be responsible for the efficient and effective development, technical support and maintenance of academic systems, ensuring incidents and service requests are proactively managed. The post holder will also lead on system upgrades, patches and improvements that meet the user requirement. The support and configuration of academic systems requires the ability to understand student information management processes and have a good general awareness of effective data and process management. A good technical understanding of databases and SQL as well as knowledge of integration methodologies are essential to this post.

    A generous holiday entitlement of 25 days per annum plus an additional 5 days after 5 years continuous service, plus bank holidays, plus University closed days.

    We want you to be able to carry out your work in a way that best supports UON and our students, but also you as an individual. We understand this may vary between different areas of the university as well as from one person to another. There will be a requirement to attend Campus two days per week. However, subject to this with Smarter Working you can work with increased flexibility, if you would like to, which can facilitate greater freedom and autonomy.

    About you

    Essential Knowledge;

  • Structured Query Language (SQL)
  • Knowledge of enterprise class academic systems e.g., Microsoft Dynamics, VLE
  • Database platforms such as Oracle or SQL Server
  • Support and development of integrated systems
  • integration methodologies such as API's, database links, XML, JSON and CSV
  • PC Office applications
  • Plus a mixture of skills in the following areas;

  • Microsoft Dynamics
  • Developing and implementing data migration and data integration scripts
  • HTML5/CSS3 and JavaScript
  • Knowledge of business processes related to HE
  • Knowledge of academic processes
  • Qualifications


  • Educated to Degree level or relevant experience demonstrating competence and progression in similar IT related roles
  • Desirable;

  • Oracle PL/SQL Developer Certified Associate or equivalent
  • Microsoft Technical Associate (MTA Databases and/or Networking) certification or equivalent
  • ITIL Foundation Certified
  • PRINCE2 Foundation Certified
  • Department

    The IT Services department comprises 75 staff, divided into 5 teams, and runs the information and technology services of the university.

    The teams include:

  • Customer Services and Support
  • Technology Operations
  • Application Services
  • Cyber Security
  • Change and Relationship Management
  • About us

    Come to the University of Northampton and you will see that we do things a bit differently.

    We are one of the youngest universities in the UK but we are already leading the way in adding value to society, which we call social impact. We have won multiple awards for our work in this area, among others, but what matters the most to us is ensuring that our students and graduates have the opportunity to make their mark on the world too. That's why we were the first university in the UK to be named as a Changemaker Campus in 2012.

    We want to break the mould of what Higher Education can be. This has led us to build a whole new University from the ground up that is designed to reflect the way that students actually learn rather than the way they are expected to learn. Waterside Campus opened in September 2018.

    Our commitment to transforming lives and inspiring change is at the heart of all that we do.

    Right to work

    All candidates will be asked to provide proof of eligibility to work in the UK at interview.


    We welcome applications from underrepresented groups.

    The University of Northampton is committed to providing a vibrant, ethical and sustainable work, study and living environment that values equality, diversity and inclusion.

    This commitment, along with our legal and moral obligations, provides an inclusive environment for staff, students and the public who may be affected by our activities.

    Together @ UON confirms our commitment to equality and inclusion, underpinned by our belief in taking action. We are dedicated to creating an environment that celebrates equality and harnesses the power of diversity.

    Together @ UON demonstrates our pledge to our staff, students and partners to nurture and develop an environment where equality and inclusion can thrive whilst we Transform Lives and Inspire Change

    To find out more, please visit: https: // www. us/governance-and-management/management/equality-and-diversity/

    Job details


    Academic Systems Development and Support Analyst


    University of Northampton


    United Kingdom


    November 18, 2023

    Application deadline

    December 18, 2023

    Job type



    Computer Science,Engineering

    About the employer

    Based in Northampton, U.K., the University of Northampton is one of the leading public universities. In 1924, Northampton Technical College was established and with constant evolution, the University of Northampton was founded in 2005 after the amalgamation of a host of training colleges. In the same year, it gained research degree awarding powers as well as full university status. It is also amongst those few universities, which have been awarded Gold in the Teaching Excellence Framework (TEF), apart from being the foremost university in the country to be awarded the title of 'Changemaker Campus' in the year 2012. Equipped with contemporary facilities, the university opened a new £330 million campus in 2018, named Waterside.

    The University of Northampton also offers conferencing and business facilities through different centers, namely The University of Northampton Innovation Centre, iCon Environmental Innovation Centre, Sunley Hotel, and Portfolio Innovation Centre. In addition, the university also offers accommodation facilities to the students. The university also takes pride in its Schools Engagement Team and Schools and Colleges Liaison Team, which regularly organize different activities to inspire and motivate youngsters. In April 2016, the university also joined hands with Northamptonshire Healthcare NHS Foundation and Northamptonshire County Council in order to launch a new venture namely 'First for Wellbeing'.

    Located in the beautiful town of Northampton, which is well-known for historic sites and museums, teaching at the University of Northampton is taken care of by four faculties in total, namely Faculty of Arts, Science and Technology, Faculty of Health and Society, Faculty of Business and Law and Faculty of Education and Humanities. presently, the university has around 14,000 students. The university offers undergraduate and postgraduate courses in diverse streams, apart from organizing different tutorials and seminars for the comprehensive development of the students. In addition, on an annual basis, over 1000 international students from more than 100 different countries enroll themselves with the University of Northampton for pursuing diverse courses.

    The undergraduate Joint Honours programs, as well as all undergraduate Business, Computing, and Engineering courses offer the possibility of a full year in a work placement. Many courses include volunteering opportunities, study trips, placements, internships, and exchanges as far afield as the USA, Sri Lanka, India, Italy, the Netherlands, Malawi, Nepal, Spain, France, Scandinavia, China, Vietnam, Hong Kong, and Japan.

    The university has a notable list of alumni, some of which are Andrew Collins (broadcaster and writer), Dallas Campbell (stage actor and television presenter), Jane Garvey (radio presenters), Daniel Middleton (writer and YouTuber), Felippe Moraes (independent curator, visual artist, and art researcher), James D. Boys (academic and media consultant) and Will Alsop ( modernist architect).

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